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ServiceNow ArchitectLatitude IT Solutions | SDVOSBMelbourne, Florida, United States

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ServiceNow Architect

Latitude IT Solutions | SDVOSB
  • US
    Melbourne, Florida, United States
  • US
    Melbourne, Florida, United States

À propos

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ServiceNow Architect
role at
Latitude IT Solutions | SDVOSB
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About Us Latitude is a growing Service‑Disabled Veteran‑Owned (SDVOSB) company within the federal sector. We have extensive experience working with federal clients across multiple agencies. We prioritize a remote work‑from‑home culture to ensure a healthy work‑to‑life balance, automate the mundane, invest in employee growth, and innovate solutions that break barriers in technology and government.
What You’ll Be Doing
Serve as the lead ServiceNow Architect, providing technical leadership and expertise in designing, implementing, and optimizing ServiceNow solutions.
Architect and deliver scalable, high‑performing ServiceNow solutions tailored to meet client requirements, with a focus on Human Resources (HR) workflows.
Collaborate with stakeholders to gather and analyze business requirements, translating them into technical designs and implementation plans.
Lead the development and deployment of ServiceNow modules, ensuring alignment with best practices and organizational goals.
Provide guidance and mentorship to development teams, ensuring adherence to architectural standards and quality assurance processes.
Oversee the integration of ServiceNow with other enterprise systems, ensuring seamless data flow and interoperability.
Develop and maintain technical documentation, including architecture diagrams, design specifications, and implementation guides.
Stay current with ServiceNow platform updates, new features, and industry trends to drive innovation and continuous improvement.
Support pre‑sales activities by providing technical expertise, solution demonstrations, and effort estimations.
Must Have
Certified Technical Architect (CTA) certification.
Certified Implementation Specialist (CIS) – Human Resources (HR) certification.
15+ years of experience in IT, with at least 10 years of hands‑on experience in ServiceNow architecture, design, and implementation.
Proven expertise in designing and implementing ServiceNow HR Service Delivery (HRSD) solutions.
Strong understanding of ServiceNow platform capabilities, including ITSM, ITOM, HRSD, and custom application development.
Experience with ServiceNow integrations using REST, SOAP, and other APIs.
Strong analytical and problem‑solving skills, with the ability to design innovative solutions to complex challenges.
Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
Experience leading technical teams and managing large‑scale ServiceNow implementations.
Existing Public Trust Clearance or Ability to Obtain an NIH Badge.
Nice to Have
Advanced certifications in ServiceNow, such as Certified Application Developer (CAD) or additional CIS certifications.
Experience with federal government clients or public sector environments.
Familiarity with ITIL best practices and frameworks.
Experience with Agile or DevOps methodologies.
Clearance
Applicants selected will be subject to a Security Investigation and May need to Meet Requirements for Access to Protected and/or Classified Information.
Citizenship
Applicants need to be a US Citizen to be considered for the position and have physically resided in the United States for a minimum of 3 years due to background investigation requirements.
Employee Benefits
Medical, Vision, Dental
Paid Vacation & Sick Time
Paid Federal Holidays
401k Plan with 100% Company Matching
Employer Paid Life Insurance
Continued Education Assistance
Employee Assistance Program (EAP)
Commuter Benefits Program
Health Savings Account (HSA)
Caregiver Support Program
Adoption Assistance Program
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Design, Art/Creative, and Information Technology
Industries IT Services and IT Consulting
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  • Melbourne, Florida, United States

Compétences linguistiques

  • English
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