Application Support Specialist
Tobi Cloud
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Our customers rely on us every day. As a result, our support team plays a big role in keeping things running well. We’re looking for an entry-level Application Support Specialist who is curious, helpful, and ready to learn.
You don’t need a long list of qualifications. Instead, if you like solving problems and helping people, you may be a great fit.
What You’ll Do
Be the friendly first line of support for our customers
Help answer questions and guide users to simple solutions
Try to repeat issues so you can help document them
Work closely with our product and engineering teams
Keep support tickets organized and moving forward
Learn how our software works over time
Share feedback so we can make the product better
WhatWe’reLooking For
0–2 years of experience in customer support, tech support, IT, or a related role
This role is great for recent grads or anyone changing careers
Strong written and spoken communication skills
A curious mindset — you like to understand how things work
Comfort learning new tools and systems
Someone organized and dependable
Empathy for users — especially when they are stressed
Bonus Points (Not Required)
Experience with SaaS tools or ticketing systems
Basic knowledge of SQL, APIs, or cloud tools
Experience supporting non-technical users
Coursework, internships, or training in IT or computer science
WhyYou’llLike Working Here You’ll get real hands-on learning from your first day. In addition, you’ll work on a small, friendly team where your ideas matter. Because we value flexibility, you can work remotely in a supportive and low-ego environment.
#J-18808-Ljbffr
Compétences linguistiques
- English
Avis aux utilisateurs
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.