Deployment Engineer US
Dexory
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
The crux of the role will involve travel around North America to deploy our robots within warehouse sites. It is crucial you are able to travel for 1-2 weeks at a time.
Key Responsibilities
Comprehensive technical understanding of computer systems, with prior experience in autonomous hardware systems or computer vision applications preferred.
Proven hands-on experience with hardware in operational environments, including system assembly, disassembly, and on-site debugging.
Serve as the primary customer contact for the deployment and installation of hardware and software platforms.
Coordinate with customers to plan and schedule installations, incorporating mechanical, electrical, software, and network components.
Conduct on-site visits to execute system setup, configuration, calibration, and troubleshooting in accordance with project specifications.
Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders.
Maintain effective communication with customers to resolve technical issues and ensure successful completion of deployment activities.
What we need from you
Strong software debugging and problem-solving skills, with demonstrated ability to address technical challenges effectively on customer premises.
Excellent written and verbal communication skills, with the ability to present complex technical information clearly and professionally to diverse audiences.
Valid driving license required.
Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:
Performance: High standards, outstanding results,
Impact: Big challenges, bigger results
Commitment: All in, every time
One team: One mission, shared success
Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision.
You will also receive:
Private healthcare via Bupa with 24/7 medical helpline
Life insurance
Income protection
Pension: 4+% employee with option to opt into salary exchange, 5% employer
Employee Assistance Programme - mental wellbeing, financial and legal advice/support
25 holidays per year
Full meals onsite in Wallingford
Fun team events on and offsite, snacks of all kinds in the office
AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
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Compétences linguistiques
- English
Avis aux utilisateurs
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