Senior Program Manager
Cornerstone OnDemand
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Key Responsibilities
Own and drive end-to-end migration programs, transitioning customers from legacy platforms to the CSOD unified architecture, from initial adopters through scaled rollout.
Partner with Account Managers, Customer Success, Implementation, Product, Engineering, and Support teams to align on priorities, customer readiness, and execution.
Establish and manage program plans, milestones, dependencies, and success metrics to ensure predictable delivery and high-quality customer outcomes.
Lead cross-functional coordination, proactively identifying risks, removing blockers, and driving rapid issue resolution.
Create scalable processes, operating rhythms, and governance models to support execution and continuous improvement.
Track and report on program health, including key metrics, risks, and progress, and provide clear weekly updates and recommendations to senior leadership.
Ensure clear, consistent communication with both internal stakeholders and customers to minimize disruption and drive successful adoption.
Qualifications
6+ years of program or project management experience, ideally in SaaS migrations, implementations, or platform transformations.
Proven ability to lead complex, cross-functional programs with multiple stakeholders, including enterprise (B2B) customers.
Experience working with globally distributed teams and coordinating across multiple time zones.
Strong organizational, analytical, and problem-solving skills.
Excellent communication skills, including executive-level reporting.
Experience with project management tools and data-driven program tracking.
Preferred
Experience with cloud platforms, particularly Amazon Web Services (AWS)
PMP or equivalent certification
Experience leveraging AI tools to improve program management efficiency, including automation of reporting, risk identification, stakeholder communication, and workflow optimization
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at careers@csod.com
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Compétences linguistiques
- English
Avis aux utilisateurs
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