Coordinator, Catering SalesPanera Bread • Saint Paul, Illinois, United States
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Coordinator, Catering Sales
Panera Bread
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
À propos
Coordinator, Catering Sales
role at
Panera Bread .
This is a remote position. Preferred candidates will be able to work Pacific Time Zone hours.
Duties & Responsibilities Administrator
May assist with supporting the customer proposal processes by creating new or making modifications to existing proposals.
Implements CCA adjustments including adding/removing authorized users on accounts.
Ensures meticulous attention to detail and organization in managing all administrative processes.
Facilitating convenient access to sales and program information for the National Catering Sales Team.
Expertly and accurately maintains the data integrity of Salesforce.com.
Maintaining third-party program administrative/how-to documents and updating to align with applicable program growth.
Providing basic support with third-party invoicing and ensuring sale records are appropriately aligned with their correct accounts.
Order Execution
Assist with Café outreach when follow up is needed.
Catering Order support, from receiving catering inquiries to finalizing orders. This includes accurately entering orders into the system, coordinating with the appropriate cafe for fulfillment and delivery, and ensuring all logistical details are properly communicated.
Collaborates with necessary operation roles to prioritize the customer experience and ensuring order accuracy.
Outreach on any of the above may require use of a phone, Teams, email.
Can balance multiple tasks or phone calls simultaneously while maintaining a professional tone and demeanor during conversations.
Understands all aspects of fulfilling catering orders and knows the menu thoroughly.
Business Building Support
As a business builder the Catering Sales Coordinator builds trust and strong relationships with internal departments/roles to further support client needs and/or third-party program growth.
A strong problem solver who takes the initiative to find resolve regarding missing and/or late orders with a cafe team and subsequent billing issues.
Prioritizes client feedback and issue resolution through excellent organization skills and concise communication.
Produces reports based on the needs of the Nationals team.
Perform regular audits on key client accounts and processes for missing sales, duplicate records, and third-party orders.
Can conduct basic analysis of data pulled from reports in Salesforce.com.
Qualifications (Education & Experience)
Associate or Bachelor’s degree preferred. Relevant work experience can be taken in lieu of a formal education.
Minimum 2 years in food service or sales experience preferred.
2 years’ experience in an administrative role supporting a team.
Strong communication skills – having the ability to communicate to all levels within an organization.
Time Management, having a sense of urgency, proven organizational and time management skills with the ability to effectively prioritize tasks.
Detail orientated.
Ability to build effective relationships with internal and external customers.
Enthusiastic, energetic self-starter, able to work independently as well as with a team.
Ability to coordinate and influence internal customers to accomplish goals and meet deadlines.
Knowledge of Salesforce.com or other similar customer relationship management (CRM) software.
Must be fluent with the Microsoft suite products (Outlook, Word, Excel, PowerPoint)
Some weekend hours may be required.
Working Conditions Required travel – N/A
Physical Requirements While performing this job, the incumbent is regularly required to stand, sit, talk hear & use hands and fingers to operate keyboards.
Ability to work in a support center or a virtual home office that meets requirements for record security and noise levels.
Able to access internet to run needed programs securely and accurately.
Able to access a landline or mobile phone service without interruption.
Competitive Pay $44,148 to $61,807 Annually.
The actual pay offered will be determined by multiple factors, including but not limited to the candidate’s relevant experience, job-related knowledge, skills, and geographical location. Individual compensation decisions are dependent upon the facts and circumstances of each position and candidate.
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Compétences linguistiques
- English
Avis aux utilisateurs
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