Virtual Administrative AssistantMilitary, Veterans and Diverse Job Seekers • San Diego, California, United States
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Virtual Administrative Assistant
Military, Veterans and Diverse Job Seekers
- San Diego, California, United States
- San Diego, California, United States
À propos
Pay: $20.00 - $25.00 per hour
Responsibilities
Scheduling new appointments for counseling sessions, group therapy, and assessments.
Responding to inquiries for services via email, phone, and text with professionalism and empathy.
Sending out and following up on potential client intakes to ensure a smooth onboarding process.
Tracking inbound referrals and promptly following up with potential clients to provide necessary information.
Creating and updating waiting lists to manage client demand and optimize appointment scheduling.
Calculating monthly conversion rates to measure the effectiveness of our referral process and marketing efforts.
Assisting with other assigned administrative duties to support the smooth operation of the practice.
Requirements
Previous experience in administrative or customer service roles is preferred but not required.
Excellent communication skills, both written and verbal, with a friendly and compassionate demeanor.
Strong organizational abilities and attention to detail to manage appointments and client information effectively.
Familiarity with scheduling tools and email management platforms.
Self-motivated and able to work independently in a virtual setting.
Sensitivity to the confidentiality of client information and adherence to ethical guidelines.
Schedule
Monday to Friday
Experience
Customer service: 1 year (Required)
Administrative experience: 1 year (Required)
Organizational skills: 1 year (Required)
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Compétences linguistiques
- English
Avis aux utilisateurs
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