Residential Account Executive

Our vision: Be the best at what we do. Our mission: Improve lives through technology. "Customer Inspired" isn't our slogan it's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow. As a Residential Account Executive, you will play a critical role in expanding C Spire's presence through direct residential sales. You will engage potential customers through high-volume, door-to-door outreach to promote C Spire's suite of home and wireless services. RAEs are required to knock on hundreds of doors each month. This field-based position requires persistence, self-motivation, and strong interpersonal skills to convert prospects into customers and upgrade existing services. Your success will be measured through appointments, orders placed, and overall customer satisfaction.

Responsibilities: What You Will Do

• Maximize sales opportunities through various tactics such as door-to-door campaigns, cold calling campaigns, email campaigns, and working with various HOA organizations and key advocates to cover the minimum number of appointments per day.
• Ensure each customer is given a personalized experience that integrates technology into their life with amazing ease and effectiveness.
• Conduct high-volume, door-to-door (door-knocking) residential outreach to generate appointments, close sales, and upgrade existing services.
• Submit orders through appropriate means.
• Achieve customer satisfaction standards (CES surveys).
• Achieve or exceed individual sales quota and customer retention goals each month, contributing to the market goals while maintaining a high energy and highly motivated approach in selling.
• Adhere to schedule requirements. Comply with established policies and procedures.
• Perform additional duties as assigned.

Qualifications: What You Will Bring

• A proven track record for meeting/exceeding sales quotas required.
• Previous customer service experience that includes problem resolution is required.
• Must have a valid driver's license with acceptable driving record and access to reliable transportation.
• The ability to organize and plan time effectively is necessary along with being self-motivated.
• Strong communication skills (written and oral) and excellent interpersonal skills required.
• Professional appearance and demeanor is necessary.
• We will give special consideration to candidates who have:
• C Spire and C Spire Fiber product knowledge
• Four year degree or equivalent work experience
• Previous outside sales experience and/or prospecting experience
• Technical knowledge of cable, wireless or other telecommunication products

What You Will Gain

• Competitive base pay plus uncapped commission
• The average total compensation for an RAE is $95,000, while top performers routinely exceed $120,000
• Earnings are directly tied to individual effort, consistency, and execution
• Competitive compensation package
• Blue Cross Blue Shield Health Insurance
• Tuition Assistance Programs
• Complimentary Wireless Service & Device*
• 401k Match
• Teladoc Telemedicine
• WellBeacon Wellness Program
• Paid Talent Referral Opportunities
• Tailored learning paths for every position

Physical Requirements and Working Conditions

• Must be able to walk and stand for long periods of time in variable weather and be able to lift 40 lbs. of materials.
• Must be able to stand and to use tablet.
• Must be able to work flexible hours Monday through Saturday and be punctual and dependable.
• Must be able to work evenings and some holidays.
• Must be able to travel and work multiple locations across company footprint.
• *Complimentary wireless service and device available to team members in our wireless footprint.