Customer Service & Sales Support

Job Description

Description:

Bargreen Ellingson is looking for a detail-oriented and customer-focused professional to join our team as a Customer Service & Sales Support Specialist . This position will be based at our Boise branch. In this role, you’ll serve as a key point of contact for our customers while supporting our territory sales team to ensure a seamless and positive experience from initial inquiry through order fulfillment. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.

Essential Duties & Responsibilities:

• Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
• Answering customer inquiries, tracking orders, and following up with customers about their order status.
• Developing support relationships with sales representatives.
• Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders,