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Manager, People Development, Custom Learning and Design
Skadden, Arps, Slate, Meagher & Flom LLP
- United States
- United States
À propos
The Manager, People Development, Custom Learning and Design is a strategic leader responsible for building and developing innovative learning objectives, outcomes, and methods for Business Services Professionals (BSP) and Attorneys across the Americas, Europe, Asia, and the Middle East. This role oversees the creation, implementation and facilitation of new, technology-driven content, ensuring all learning initiatives are fully aligned with the Firm’s Learning & Development (L&D) strategy and vision. The manager will work closely with cross‑functional teams, monitor program effectiveness, and deliver engaging, high‑impact learning experiences that support the Firm’s ongoing growth and competitive edge. A key focus will be staying abreast of trending self‑study tools and integrating these into the curriculum, as well as ensuring robust data capture to provide program statistics that inform continuous improvement and secure stakeholder support. The manager will also oversee the management of learning webpages, ensuring global access and exceptional user experience for all Firm personnel.
Program Development and Innovation
Collaborate with the Core L&D and People Strategy team to identify the evolving needs of attorneys and BSPs
Design, build and implement new self‑study and technology‑enabled learning solutions to enhance both professional and technical skills
Work closely with attorneys to create or enhance practice‑specific training content
Lead the creation of content based on emerging technologies and innovative learning methodologies, ensuring alignment with the Firm’s L&D strategy
Integrate trending self‑study tools and best practices into the curriculum to keep learning offerings current and impactful
Oversee the full lifecycle of program content development, from needs assessment through pilot, rollout, and integration into core curricula working alongside the L&D Core Team
Participate in pilot programs, observe engagement, and refine learning solutions based on feedback and measurable outcomes
Program Delivery and Facilitation
Lead the facilitation of professional skills workshops, seminars, and training sessions for BSPs and Attorneys, both in‑person and virtually, ensuring content is engaging and applicable to all audiences.
Adapt facilitation techniques to accommodate different learning styles, viewpoints, experiences, and professional levels within the Firm.
Serve as a subject matter expert and resource for professional skills development, providing guidance and support to participants throughout the learning journey
Collaboration & Stakeholder Engagement
Work closely with Strategic Leadership L&D, People Strategy, L&D Core, Technology, Marketing/Communications/BD and Knowledge Management teams to understand evolving learning needs.
Engage with partners, chiefs, directors, people strategy teams to gather input and ensure learning solutions meet business objectives.
Communicate program outcomes, participant progress, and key insights to all stakeholders
Present new content, learning trends, and program outcomes to L&D teams and other stakeholders to foster buy‑in and support.
Program Management & Quality Assurance
Review, approve, and adjust new programs for launch and ongoing improvement, ensuring all content aligns with the Firm’s vision and messaging.
Review program data and create statistics that highlight strategic outcomes. Communicate what adjustments/enhancements may be needed to the varying internal stakeholders and teams.
In collaboration with the L&D Core managers, Strategic Leadership managers or PDMs, oversee the transition of new programs into the core curriculum or practice group training, ensuring seamless integration and adoption.
Manage the learning webpages, ensuring they reflect the Firm’s vision, provide global access, and deliver an exceptional user experience.
Stay current with L&D trends, particularly in self‑study tools and technology‑driven learning, by attending seminars, courses, and industry events.
Share insights and best practices with the broader L&D team to foster a culture of continuous improvement and innovation.
Measurement, Reporting & Data Management
Oversee the collection, analysis, and reporting of key performance indicators (KPIs) and return on investment (ROI) for all learning programs.
Ensure robust data capture to provide comprehensive program statistics, supporting ongoing program excellence and stakeholder engagement.
Collaborate with HRIS and reporting teams to ensure data aligns with business needs and reporting expectations.
Qualifications
Extensive experience in learning and development, curriculum design and facilitation
Deep understanding of adult learning principles, instructional design, and the integration of self‑study tools and technology in learning.
Strong understanding of professional development needs for associates at various levels
Proven ability to collaborate and actively listen to colleagues and stakeholders
Exceptional organizational and project implementation skills, with the ability to manage multiple initiatives simultaneously
Excellent communication and interpersonal skills, with the ability to engage, develop and inspire teams, associates and BSPs
Proficiency in using learning technologies for virtual programs and discussions
Experience in tracking feedback, analyzing data, and producing actionable enhancements
Availability to travel, facilitating programming across our global offices
Strategic, data‑driven L&D leader who aligns programs to organizational goals and drives continuous improvement through measurement and evaluation.
Collaborative people leader with strong cross‑functional, cross‑regional influence and experience operating in global, multicultural environments with accessibility in mind.
Highly organized, detail‑oriented communicator, skilled at managing multiple priorities and deadlines while presenting information clearly and persuasively.
Education and Experience
Minimum of 7 years training experience in a professional services environment and 2 years of managerial experience.
Candidates must have demonstrable experience facilitating professional development programs, workshops, and training sessions across professional levels, in both in‑person and virtual settings.
Bachelor’s or Master’s degree, or equivalent relevant professional certification, preferred.
Benefits
Competitive salaries and year‑end discretionary bonuses.
Comprehensive health care (medical, dental, vision), savings plan/401(k) and voluntary benefits.
Generous paid time off.
Paid leave options, including parental.
In‑classroom, remote, and on‑demand learning and professional development opportunities.
Robust well‑being classes and programs.
Opportunities to give back and make an impact in local communities.
For further details, please visit: https://www.skadden.com/careers/staff/employee-benefits
Salary Details $155,000 - $175,000
EEO Statement Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor including, but not limited to, race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense, or stalking.
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Compétences linguistiques
- English
Avis aux utilisateurs
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