Disaster Recovery & Process Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

So, we’re passionate about helping our people to do the best work of their lives, to enable them to make a positive difference to communities all over Ireland. Our aim is to attract and develop talented and skilled people with diverse backgrounds and an evolving range of expertise and insight. We believe that such a strong workforce will help us achieve our goals and allow us to continue investing in, and advancing, Ireland’s water services.

Uisce Éireann IT (UÉ IT) provides IT services and support to the wider Uisce Éireann business. IT Operations is responsible for all operational run activities across Applications, Service Management and Infrastructure.

The IT Infrastructure team is responsible for IT infrastructure services to the business across a wide range of functions including maintenance of existing systems and IT infrastructure, release management, configuration management, IT disaster recovery, vendor management, security infrastructure management, IT standards compliance and quality assurance. The team guide resources, facilitate team demand management and capacity planning, and manage the sequencing and operational interdependencies of all IT Operations related initiatives. The infrastructure team also manages the data centres and IT infrastructure for UÉ, including IT availability and IT continuity.

Reporting to the Disaster Recovery & Process Technical Lead, the Disaster Recovery & Process Analyst will be responsible for preparing for, and effectively responding to business continuity incidents and safeguarding Uisce Éireann’s digital assets and reputation.

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• Support the implementation and maintenance of the Disaster Recovery (DR) capability within the IT Infrastructure team
  
• Support the maintenance of business processes and standard operating procedure capability within the IT Infrastructure team
  
• Support the implementation and maintenance of any infrastructure required to support IT infrastructure DR capability, and the creation and maintenance of Infrastructure recovery run books
  
• Support the planning, coordination and management of multiple DR tests each year including scheduling, resourcing, post-test auditing and stakeholder management across the crisis management team (CMT), IT Applications, Cyber Security, and other business stakeholders
  
• Support the design and architecture of new/upgraded systems to align to best practices for continuity and disaster recovery
  
• Maintain and monitor the daily backups of business systems
  
• Complete detailed incident and test reports to relevant stakeholders
  
• Support the ongoing development of the DR documentation processes
  
• Participate in procurement processes including the creation of contracts, creation and approval of purchase orders, running of mini competitions and tenders.
  
• Identify areas for process improvement and implement best practices to enhance the team's DR capabilities
  
• Keep up to date on IT issues and developments so that leading practices can be applied
  
• Provide out-of-hours cover as part of the Standby Rota and participate in out of hours work as required.
  

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• Collaboration with key internal stakeholders across the UÉ business, including but not limited to:
  
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  • Wider IT Teams
    
  • Risk Management Teams
    
  • Business Continuity Teams
    
  • Project Stakeholders across the business as required
    
  
  
• Responsible for promoting and delivering health and safety commitments across UÉ and its supply chain, reinforcing positive behaviours and delivering health and safety objectives and requirements to the highest industry standards.
  
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives.
  
• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation
  
• Other duties as required.
  

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• Experience in all or some of IT Operations, IT Infrastructure, IT Application management, Process Improvement, Documentation and Documentation
  
• Management highly desirable.
  
• Involvement in IT DR planning and testing covering a variety of disaster scenarios including natural disasters, major conflict, ransomware and other security threats highly desirable.
  
• Involvement in the analysis, design and implementation of systems including Infrastructure or Applications or both, highly desirable.
  
• Relevant third level qualification and or accreditation is desirable
  
• A minimum of 3 years' experience in the water, utilities or similar industries is desirable and or relevant experience
  
• Experience managing a team, with strong people, change management and conflict resolution skills
  
• Ability to develop and maintain effective partnerships with key stakeholders internally and externally
  
• Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate information to others
  
• Highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team.
  
• Strong analytical skills and ability to identify and analyse problems and potential improvements, and propose and implement solutions
  
• Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements
  
• Proactively identifying new areas of improvement and using newly gained knowledge and skill on the job.
  

The closing date for receipt of applications for this vacancy is 11/03/2026.
Please note that applications submitted after this closing date will not be accepted.

*Please be advised that if successful you will be placed on the salary range based on your skills and experience. Please note the Market reference point (midpoint) of the range is generally the upper end of the offer where someone is deemed to be fully competent to take on the duties of the role, and leaves room for the employee to progress through the pay range as their experience develops further.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. xcfaprz We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.