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Senior Notion Operations Architect – Build Internal Service Workflow
FreelanceJobs
- Canada
- Canada
À propos
Right now, information lives in Slack threads and DMs. Tracking, accountability, and visibility are inconsistent. We are building Notion as our system of record for all internal operations.
This is not a template setup.
This is a full operational architecture build.
We are looking for a senior Notion systems builder who understands workflow design, relational databases, and operational clarity.
What You'll Build
• Project / Trip lifecycle pipeline
• Internal ticketing system (linked to projects)
• Ownership structure (primary + escalation)
• Aging + priority logic using formulas
• Escalation visibility framework
• Workload dashboards (team + leadership)
• Role-based filtered views
• Structured communication inside tickets (replace Slack tracking)
Light automation only. Clean. Lean. Scalable.
This Role Is NOT For You If:
• You mainly duplicate Notion templates
• You build aesthetic dashboards without backend structure
• You've never designed a relational multi-database system
• You rely on heavy third-party automation to compensate for poor architecture
Required Experience
• Proven experience building service-based operational systems in Notion
• Strong relational database design (relations, rollups, formulas)
• Experience building ticketing or internal workflow systems
• Systems-thinking mindset
• Ability to design executive-level operational dashboards
Bonus
• SLA tracking systems
• Escalation logic frameworks
• Service / concierge operations experience
• Experience migrating teams away from Slack-heavy coordination
Project Details
Timeline: 2–3 weeks
Start: ASAP
Contract duration of 1 to 3 months. with 30 hours per week.
Mandatory skills: Project Workflows, Business Process Automation, Digital Project Management, Customer Relationship Management, Business Process Management
Compétences linguistiques
- English
Avis aux utilisateurs
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