Business Operations Intern

About ImPACT Applications

ImPACT Applications is a leading provider of concussion management software, helping schools, sports organizations, and healthcare providers make informed return-to-play and return-to-learn decisions. With over 27 million tests administered, we are committed to making a meaningful impact on athlete safety and brain health.

About the Role

We're looking for a motivated, curious, and entrepreneurial intern to join ImPACT Applications for a 4–6 month full-time paid internship starting in January 2026. This unique opportunity will allow you to gain hands-on experience across multiple areas of the business, providing exposure to sales, customer support, and operational processes in a high-growth SaaS environment.

You'll work closely with senior leaders, take ownership of meaningful projects, and learn how a mission-driven software company operates day-to-day.

What You'll Do

• Manage our inbound sales funnel for school and sports leads, helping drive prospective customers from inquiry to close
• Assist our existing customer base with inbound questions, payments, and usability issues, while helping build scalable processes to improve efficiency
• Collaborate cross-functionally with marketing, operations, and customer success teams
• Gain exposure to key SaaS business metrics, tools, and workflows
• Contribute ideas and feedback to improve how we serve customers and grow the business

Who You Are

• Early in your career (current student, recent graduate, or career changer welcome)
• Entrepreneurial, resourceful, and comfortable with ambiguity
• Excited to learn how a high-growth SaaS company operates
• A strong communicator who can work independently and take initiative
• Curious, proactive, and eager to take on new challenges