Front Desk Receptionist

Job Summary
We are seeking a professional and organized Front Desk Receptionist to join our team. The ideal candidate will serve as the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks efficiently. This role requires strong communication skills, proficiency with office management tools, and the ability to multitask in a fast-paced environment. Bilingual abilities are a plus, as well as experience with medical or dental office settings. The successful candidate will contribute to maintaining a welcoming atmosphere and ensuring smooth office operations.

Duties

• Greet clients, visitors, and callers with professionalism and courtesy
• Schedule appointments using an EMR system.
• Perform data entry, filing, and document proofreading to ensure accuracy and organization.
• Maintain organized records of client information, appointments, and office supplies
• Assist with customer support inquiries via phone or email, providing excellent service and support
• Support office management tasks including inventory tracking, document filing, and general clerical duties
• Uphold professional phone etiquette and ensure timely response to all communications

Qualifications

• Proven experience in clerical work, or administrative roles; experience as a medical or dental receptionist is a plus.
• Strong computer literacy proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent organizational skills with the ability to prioritize tasks effectively
• Exceptional customer service skills and professional phone etiquette
• Strong typing skills with attention to detail for proofreading and data entry tasks
• Ability to handle multiple responsibilities efficiently in a fast-paced environment
• Previous experience with multi-line phone systems is preferred

This position offers an opportunity to be an integral part of a professional team dedicated to providing outstanding service while supporting daily office operations.

Pay: From $18.00 per hour

Expected hours: 32.0 per week

Work Location: In person