Patient Care Coordinator

Job Overview
We are looking for a warm, organized, and patient-focused individual to join our hearing healthcare team as a Patient Care Coordinator. This role is the heart of our practice-the first voice our patients hear, the first smile they see, and a key support for both clinical and administrative operations. If you enjoy helping people, keeping things running smoothly, and creating a welcoming environment, this position is a great fit.

Key Responsibilities:

• Greeting patients warmly and assisting them with check-in and check-out procedures to ensure a smooth arrival experience
• Schedule appointments efficiently, confirm patient details, and manage appointment reminders to optimize clinic flow
• Collect and update patient information accurately, including insurance details and medical histories
• Prepare and organize patient records, ensuring confidentiality and compliance with privacy regulations
• Supporting staff by handling administrative tasks such as filing, data entry, and managing correspondence
• Collaborate with the healthcare team to facilitate communication between patients and providers for follow-up care or additional services
• Verifying insurance benefits and obtaining authorization
• Processing claims, payments and documentation accurately

Qualifications:

• Prior experience working in a medical office or healthcare setting is preferred.
• Experience in insurance processing is essential.
• Proven ability to provide excellent medical administrative support in a busy environment.
• Office experience demonstrating organizational skills and proficiency with scheduling software or electronic health records (EHR) systems.
• Excellent communication skills with a positive, energetic attitude that fosters patient trust and comfort
• Ability to multitask efficiently while maintaining attention to detail in a fast-paced setting

We offer:

• A supportive, patient-centered work environment.
• Consistent Monday-Friday schedule, no weekends.
• Opportunities for growth within the healthcare field.
• Part-time or full-time options to fit your needs.

Join us in delivering exceptional patient experiences We are committed to supporting your professional growth while providing a rewarding environment where your contributions truly make a difference.

Job Types: Full-time, Part-time

Pay: $ $16.00 per hour

Expected hours: 20 – 35 per week

Benefits:

• 401(k)

Work Location: In person