Front Desk Staff

Overview
We are seeking a professional and organized Front Desk Staff member to join a busy oral surgery office. This role is vital in providing exceptional customer service, managing administrative tasks, and ensuring smooth office operations. The ideal candidate will possess strong communication skills, proficiency with office management tools, and the ability to handle multiple responsibilities efficiently. Bilingual abilities and experience with medical or dental reception are a plus. This position offers an engaging work environment where organizational skills and attention to detail are highly valued. Being a team player is a must for this job.

Responsibilities

• Greet visitors and clients warmly, providing excellent customer service
• Manage multi-line phone systems, directing calls appropriately and maintaining phone etiquette
• Schedule appointments and manage calendar bookings using Google Workspace or Microsoft Office tools
• Perform data entry, filing, and maintain accurate records using QuickBooks or other office management software
• Handle incoming and outgoing correspondence, including emails and mail processing
• Assist with administrative tasks such as proofreading documents, managing office supplies, and supporting team members with clerical duties
• Support bookkeeping activities and basic office management functions
• Maintain a professional reception area and ensure the office environment is organized and welcoming
• Provide customer support by addressing inquiries promptly and efficiently

Experience

• Prior office experience in administrative, clerical, or receptionist roles preferred
• Experience with front desk operations in medical or dental settings is advantageous
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications
• Familiarity with multi-line phone systems and data entry processes
• Bilingual skills are highly desirable to assist diverse client needs
• Strong organizational skills with the ability to manage time effectively and prioritize tasks
• Excellent phone etiquette, proofreading, and customer service skills
• Experience with bookkeeping or QuickBooks is a plus
• Demonstrated ability to handle confidential information discreetly and professionally

Pay: $ $28.00 per hour

Expected hours: 24.0 – 36.0 per week

Benefits:

• 401(k)
• Employee discount
• Flexible schedule
• Health insurance
• Health savings