IT Operations Specialist ISSO

At Spectrum Control, most departments operate on a 4-day, 10-hour work schedule in exchange for a
3-day weekend
. We offer competitive wages and PTO, plus our benefits begin on
day 1
of employment. Come join a workforce where we put you first

The IT Operations Specialist II/ISSO installs, configures, and troubleshoots desktop PCs, laptops, thin clients, servers, networks, and related software and peripherals; possesses a basic working knowledge of computer networking and network troubleshooting; ensures all PC hardware, software and network connectivity/access problems are resolved in a timely manner by prioritizing support tickets; including in-person, remote or phone support. Additionally, this position has the responsibility of acting as the ISSO for classified systems located in the facility; therefore, a security clearance or the ability to attain one is required.

ESSENTIAL JOB FUNCTIONS:

• Installs, configures, upgrades, and maintains end user computer systems and user access rights per corporate standards.
• Performs network troubleshooting to isolate and diagnose common network problems.
• Supports hardware and software components as required and can troubleshoot PCs, printers, copiers, switches and servers, and phones.
• Installs, configures, upgrades, and maintains end user computer and phone systems.
• Provides support and training for standard company software.
• Possesses technical knowledge and can administer a network operating system environment.
• Interfaces with IT management and other IT personnel for overall equipment standardization and hardware requirements.
• Performs weekly audits of in scope systems.
• Maintains monthly systems and malware updates for in scope systems.
• Performs quarterly security assessments of in scope systems.
• Interfaces with the Defense Counterintelligence and Security Agency (DCSA).
• Performs other ISSO duties as directed by the Corporate ISSM.
• Supports the infrastructure team and assists with configurations and deployments.

QUALIFICATIONS:

• Education: Associate's Degree
• Experience Years: 3-7 years
• Experience Type: Information Technology OR Equivalent combination of education and experience
• Certificates/Licenses: Obtain secret level security clearance and will need to complete Risk Management Framework (RMF) training.

DESIRED QUALIFICATIONS:

• Education: Bachelor's Degree
• CompTIA Security+
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees in the organization.
• Knowledge of ITAR and EAR regulations.
• Certifications: Security+
• Holds secret level security clearance.
• Familiarity with or trained in Risk Management Framework related to classified systems.

WORK ENVIRONMENT/SCHEDULE
:

• On-site in a manufacturing facility.
• Tuesday - Friday, 10 hours daily.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)

Third-Party Recruiters

Please note, that per Spectrum Control Policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our values and expectations. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Spectrum Control will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. If you or your agency are interested in becoming an approved vendor please contact