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Retail Sales Assistant - Keyholder
The Works Stores Ltd
- Dorking, England, United Kingdom
- Dorking, England, United Kingdom
À propos
Why The Works? 10th Best Big Company to Work For 2024 - 'Best Companies'. We don’t just sell products. We inspire reading, learning, creativity and play. You sell the paint that turns someone into an artist. You provide the book that unleashes an inner author. You supply the games that help bring families together. You give someone the puzzle book that reconnects them with a late family member’s memory. You never know who someone will become. With your passion and our products, you will help ignite the spark within people, allowing them to unleash their creativity, find new passions, hobbies, or rekindle fond memories. The unseen possibilities are limitless, and it all starts with you.
Perks & Benefits
25% Colleague Discount! - Plus, exclusive Double Discount days!
MyWorks - Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more!
Family Friendly Leave - Enhanced maternity, paternity and adoption pay.
Holiday – 28 days including bank holidays, or 33 days including bank holidays for Deputy and Store Managers.
Can-Do Academy - Access to further training and development in areas that interest you.
Stream - Early access to 50% of your wages as you earn them.
Share Scheme - Own a piece of The Works.
24/7 support for you and your family through Retail Trust Charity (Employee Assistance Programme and more).
Healthcare Cash Plan – To support everyday healthcare costs.
Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving.
Role: Retail Sales Assistant As a Retail Sales Assistant at The Works, you’ll discover this is not just a job. This is a mission to inspire people to read, learn, create and play. You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Your passion and enthusiasm for our brand and products will be contagious and motivating. Our customers will want to return for more inspiration and products that satisfy their creative needs. Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products. That’s super cool with us.
Culture The Works is an awesome place to work. Our atmosphere is supportive, friendly, and inclusive. A second home-from-home where you can be your best and authentic you. Our environment is always moving and full of energy, yet we still make space to share must-watch TV recommendations and our favourite page-turners. We are one team and you won’t find anyone too proud to roll up their sleeves, with all hands on deck to inspire our customers and support each other. The role can be physically demanding and hard work – you’ll need to be comfortable managing stairs and heavy stock, but our supportive team will be there to lend a hand.
Skills / Behaviours That Will Set You Apart
Genuine and authentic: Positivity, creativity, and passion for our brand and products shine through. Talking to people is your superpower, and customers can’t resist your helpful recommendations.
Resilient champion: You can handle the fast-paced retail environment, juggling busy days, heavy deliveries, and customers with ease. You’re the ultimate multitasking hero.
Stock magician: You tackle sorting, pricing, and merchandising deliveries like a pro. Embrace the boxes; they’ve got nothing on you.
Keyholder Responsibilities If you’re over 18, you’ll join as a keyholder. Our Retail Sales Assistants support the Store Management team to keep the stores running by opening, closing, and running the store as needed. You’ll be trained for this. There are valuable skills to learn here and you’ll receive additional keyholding pay when holding keys. If you’re under 18, you won’t be able to complete keyholding duties yet, but when you reach your 18th birthday, we’ll set you up for training so you can earn the additional pay enhancement when on keyholder duties.
Our Purpose & Values To inspire reading, learning, creativity and play. We are Crafty, Caring, Can-do, and we listen. Each year we run an anonymous colleague engagement survey to gather feedback and suggestions to help make The Works the best place you’ve ever worked. We are committed to promoting diversity, inclusion, and reasonable adjustments. We are open to discussions around working hours and flexible working, and we’ll support this where possible. If you need reasonable adjustments for an interview, let us know in your application and we’ll help. We don’t just sell products. We inspire reading, learning, creativity and play. When people spend time doing what they love, it’s Time Well Spent, and with the right passion, It All Starts With You.
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Compétences linguistiques
- English
Avis aux utilisateurs
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