Director of Training and Development

Texas AirSystems has been shaping the HVAC landscape in Texas for over four decades. With 500+ team members and seven offices statewide, we partner with over 60 leading manufacturers to deliver custom, high-performance solutions that stand the test of time.

Here, your work matters. You'll be part of a team that values collaboration, rewards curiosity, and gives you the tools to keep growing. Whether you're just getting started or looking for your next big challenge, this is a place where you can thrive and make a real impact.

Reports to: President
FLSA Status: Exempt
The Opportunity
The Director of Training & Development is a key leadership role responsible for designing, implementing, and leading a comprehensive enterprise-wide technical learning and development strategy for Texas AirSystems. This role ensures consistent technical knowledge, standardized processes, effective use of operational systems, and continuous professional growth across the organization. The Director will serve as both
strategic architect and hands-on facilitator
, partnering with business leaders to identify training needs, design dynamic and engaging curricula, and directly deliver training programs that elevate performance, operational excellence, and employee engagement. This position plays a critical role in reinforcing Texas AirSystems' position as the premier manufacturer's representative firm in the commercial HVAC industry.

Responsibilities

• Learning Strategy & Program Leadership

• Serve as enterprise leader for training and professional development strategy across technical, operational, leadership, and systems-based learning.

• Conduct ongoing training needs assessments in partnership with executive leadership, sales, engineering, and operations to identify skill gaps and future capability needs.
• Establish training KPIs, evaluation methodologies, and ROI measures; analyze outcomes and continuously improve programs.

• Manage training budgets, external vendors, and learning technology platforms (LMS and related tools).

• Curriculum Design & Development

• Design and develop structured, scalable, and measurable training curricula using adult learning principles across instructor-led, virtual, and self-paced formats.

• Create engaging, dynamic training content that captures attention, simplifies complex technical concepts, and drives application in the field.
• Develop training programs that clearly articulate why standardized processes matter, particularly in CRM usage, data integrity, pipeline management, and project execution.

• Identify and develop teaching aids, participant guides, visual tools, demonstrations, and assessments to reinforce learning outcomes

• New Hire Onboarding

• Design and facilitate a standardized onboarding experience that accelerates integration and productivity.

• Curriculum focus includes: company culture, ethics, core values, organizational structure, HVAC industry overview, business model, standard operating procedures, career development, and engagement.

• Operational Tools & Systems Training

• Lead development of comprehensive training for CRM, quoting tools, project management platforms, manufacturer software, and other core systems.

• Reinforce best practices for data entry, reporting, analytics, forecasting, and compliance through standardized training and reinforcement.

• Serve as subject matter expert for CRM and sales enablement tools.

• Technical HVAC Curriculum

• Lead and expand the intensive "HVAC Fundamentals" technical training program.

• Design college-level technical curriculum covering thermodynamics, psychometrics, refrigeration cycles, HVAC equipment, system applications, and industry codes.
• Partner with engineering, sales leadership, and manufacturers to integrate proprietary product training.

• Deliver technical training to both internal employees and external customers.

• Training Delivery & Facilitation

• Personally facilitate complex and high-impact training sessions for large and diverse audiences.

• Develop and manage a Train-the-Trainer program to equip internal SMEs to deliver consistent, high-quality instruction.
• Coach and mentor employees and leaders to reinforce training application and performance improvement.

CORE Competencies

• Strategic Learning & Development Leadership
• Instructional Design & Adult Learning Theory
• Technical HVAC & Engineering Training Expertise
• CRM & Systems Training Standardization
• Curriculum Design & Facilitation Excellence
• Change Management & Process Improvement
• Stakeholder Partnership & Influence
• Workforce Capability Building
• Data-Driven Training Evaluation
• Leadership Development & Coaching

The Required Profile

• Bachelor's degree in Engineering required; additional degrees in Business, Education, or Human Resources a plus.
• Minimum of seven (7) years of progressive experience in learning and development, with at least three (3) years in a senior leadership or Director-level role
• Demonstrated experience designing and delivering technical training curricula in HVAC, engineering, manufacturing, or construction-related environments.
• Proven success rolling out enterprise training programs and presenting to large employee populations.
• Strong working knowledge of the commercial HVAC industry required.

Other Skills/Abilities
Strategic Skills

Ability to anticipate future capability needs to translate business strategy into learning solutions. Comfortable navigating complexity and driving change across diverse stakeholder groups.

Operating Skills

Strong project management and organizational skills; ability to manage multiple initiatives simultaneously. Ability to simplify processes and create scalable training solutions.

Behavioral & Interpersonal Skills

Highly engaging facilitator with strong executive presence. Excellent verbal, written, and presentation skills. Ability to build trust, influence leaders, and collaborate cross-functionally. Demonstrates integrity, adaptability, and a continuous improvement mindset.

Personal and Interpersonal Skills

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings.

Technical & Systems Skills

Proficiency with LMS platforms, e-learning tools, and Microsoft Office. Deep understanding of CRM systems and sales enablement technology.

Presentation Skills

Ability to communicate and