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Service Delivery & Performance Manager

Tria

Sunderland, England, United Kingdom

Sunderland, England, United Kingdom

À propos

Service Delivery & Performance Manager Salary - can be shared on initial discussion Sunderland - 3x per week onsite We are representing a well renowned company in the midst of transformation and change who are looking for a Service Delivery & Performance Manager to join their high-performing team. As the Service Delivery & Performance Manager, you will ensure the delivery of high-quality IT services across the business. You will manage service performance, negotiate and monitor SLAs, and drive continual improvements. We are looking for: Proven experience in an IT service delivery position, with a focus on performance management Strong leadership and stakeholder management skills Strong analytical, negotiation, and communication skills Commercial awareness and ability to influence supplier contracts It would be a bonus if you had: ITIL Foundation certificate If this sounds of interest, please apply today

Sunderland, England, United Kingdom

Compétences linguistiques

English

Avis aux utilisateurs

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