Business Analyst, Systems

About The Company
Centene Corporation is a diversified, national healthcare organization dedicated to providing comprehensive health solutions to underserved populations across the United States. With a mission to improve health outcomes, Centene leverages innovative technology and data-driven strategies to deliver high-quality healthcare services. The organization serves approximately 28 million members through a broad portfolio of government-sponsored health plans, including Medicaid, Medicare, and the Health Insurance Marketplace. Centene prides itself on fostering a collaborative and inclusive workplace environment, offering its employees competitive benefits and opportunities for professional growth. As a leader in the healthcare industry, Centene is committed to making a meaningful difference in the lives of its members and communities it serves.

About The Role
The Lead Business Systems Analyst at Centene Corporation plays a pivotal role in bridging the gap between business needs and technological solutions. This position involves leading strategic collaborations across cross-functional teams to understand, analyze, and translate enterprise-level business requirements into scalable, high-quality technical specifications. The ideal candidate will be responsible for gathering, validating, and documenting requirements, creating detailed models and diagrams, and ensuring that project deliverables meet business objectives. Additionally, they will oversee the entire lifecycle of requirements, coordinate user acceptance testing, and communicate effectively with stakeholders at all levels. The role demands a proactive problem-solver with strong analytical skills, project management expertise, and the ability to work independently in a fast-paced environment. The Lead Business Systems Analyst contributes significantly to the development and enhancement of systems that support operational efficiency and improved health outcomes for members.

Qualifications

• Bachelor's degree in a quantitative or business-related field such as statistics, mathematics, engineering, or computer science
• 5 to 7 years of relevant experience in business analysis, systems analysis, or related roles
• Experience with data processing and analysis
• Knowledge of healthcare payer business functions and operations
• Understanding of Agile Software Development and Software Development Life Cycle (SDLC)
• Strong analytical, problem-solving, and project management skills
• Excellent communication and stakeholder management abilities
• Technical aptitude with familiarity in system modeling, documentation, and reporting tools
• Ability to work independently and manage multiple projects simultaneously
• Experience with requirements gathering, validation, and documentation

Responsibilities

• Gather, validate, and analyze business and technology requirements to define project scope, impact, and success metrics
• Translate conceptual user requirements into clear, functional specifications for development teams
• Create system and business process models, diagrams, and documentation to guide development and implementation
• Interpret user needs into feasible technical solutions and communicate options to stakeholders
• Manage and track the status of requirements throughout the project lifecycle, updating and redefining as necessary
• Coordinate and facilitate user acceptance testing (UAT) to ensure solutions meet business needs
• Monitor service levels by reviewing and ensuring adherence to SLAs with the IT and business teams
• Review and improve existing requirement gathering processes for efficiency and effectiveness
• Maintain system protocols by writing and updating procedures, manuals, and documentation
• Provide user support through documentation, training, and help desk assistance
• Prepare technical reports by analyzing data, identifying trends, and summarizing findings
• Collaborate with internal teams to design scalable, effective systems that align with business objectives
• Translate business needs into product backlogs, user stories, and functional requirements to maximize application value
• Participate in project planning, execution, and delivery to ensure timely and quality outcomes
• Perform other related duties as assigned, ensuring compliance with organizational policies and standards

Benefits

• Competitive salary package within the range of $100,900 to $186,800 annually
• Comprehensive health insurance coverage
• Retirement plans including 401(k) and stock purchase options
• Tuition reimbursement programs to support continuous learning
• Paid time off plus holidays to promote work-life balance
• Flexible work arrangements including remote, hybrid, field, or office-based schedules
• Opportunities for career development and advancement within a leading healthcare organization

Equal Opportunity

Centene Corporation is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We value and respect the unique perspectives and backgrounds of all our employees and applicants. All qualified individuals will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. We also consider qualified applicants with arrest or conviction records in accordance with applicable laws, including the LA County Ordinance and the California Fair Chance Act.