Medical Front Desk Float Team

Join Vancouver Clinic as a Float Patient Services Representative supporting Washington area locations (possible Portland, too) Looking for a dependable, friendly individual who thrives in a fast-paced, team-oriented environment. If you are passionate about helping others and enjoy making a positive difference, we would love to meet you.

Schedule : Varying 8 hour shifts, Monday through Friday

Location : Vancouver, WA area locations ( Portland, OR possible )

Compensation : hiring range is between $18.00-$20.55 per hour and placement in the range depends on an evaluation of experience. Differential Available : Float ($3.00/hour)

Position Details:

• Welcome and check-in patients with warmth and professionalism
• Collect co-pay and verify insurance
• Deliver outstanding customer service while multitasking in a fast-paced front desk environment

Key Attributes:

• Positive attitude and strong communication skills
• Work efficiently with multiple priorities
• Works well independently and as part of a team

Must have excellent attendance Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Requirements:

• High School Diploma or equivalent required.
• Minimum of 1 year of customer service experience required .
• Minimum of 1 year of medical front office experience preferred.
• Experience with Epic preferred.
• Excellent phone skills and customer service behaviors.
• Strong computer keyboarding skills required.

Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic.

Pay Range:

$ $23.65

The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings