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IT Business Analyst
Muller Dairy
- London, England, United Kingdom
- London, England, United Kingdom
À propos
Mller Milk & Ingredients which aims to be Britain's private label dairy leader and produces branded and private label fresh milk, cream, butter and ingredient products. It boasts a network of dairies and depots servicing customers throughout the country.
Mller Yogurt & Desserts is the UK's leading yogurt manufacturer which aims to create millions more Mller moments for its consumers. It is responsible for major brands like Mller Corner, Mllerlight, Mller Bliss, Mller Rice, Frijj and Mller Kefir Smoothie and produces chilled desserts under licence from Mondelez International. It also supplies the UK private label yogurt market from a dedicated, state of the art yogurt facility.
We're recruiting: IT Business Analyst Mller has been a loved brand in the UK for over 30 years. It's a household name – and it continues to grow as we invest to make and market an ever‑great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
Introduction Are you passionate about bridging the gap between business needs and IT solutions? We are seeking a proactive and skilled IT Business Application Analyst to join our Group IT team. This role is pivotal in ensuring optimal and sustainable IT service delivery through system analysis, project support and continuous improvement initiatives.
Location:
Telford, Shropshire – Hybrid working model with 2‑3 days a week on site
Department:
Group IT
Contract Type:
Permanent
Main Responsibilities
Analyse business needs and support continuous improvement initiatives.
Conduct fit-gap analysis and fault diagnosis at a technical level.
Document business requirements, functional specifications and process flows.
Support agile methodologies and create project documentation (e.g., WRICEF).
Collaborate with project leads and cross‑functional teams to ensure successful delivery.
Configure systems, create and execute test plans and validate solutions.
Provide hands‑on application support and user training.
Create knowledge articles and How‑To guides.
Act as a solution architect and/or application owner, managing the full lifecycle of applications.
Key Requirements
Education: Bachelor's degree.
Languages: English (required); German (beneficial).
Experience: 3+ years in business/system analysis, IT systems design and project management.
Technical Skills
Strong proficiency in M365, Microsoft Visio and Microsoft Project.
Skilled in ITIL, data analysis tools and business process modelling.
Soft Skills: Excellent communication and interpersonal skills; creative problem‑solving; customer service orientation; ability to build strong partnerships across teams.
Other Requirements: Full driving licence; willingness to travel and provide support outside normal business hours if required.
Benefits Mller prides ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:
Competitive salary
Bonus scheme
Health care package
Contributory pension plan
Life assurance
Employee assistance programme
Generous annual leave increasing with service
Flexible benefits programme
Access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.
The Process If you have the skills and experience in the above areas and would like to be considered for this role, please apply at www.mullercareers.co.uk
Contact Details F.A.O. UK Recruitment Mller UK & Ireland Shrewsbury Road, Market Drayton, Shropshire, TF9 3SQ
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Compétences linguistiques
- English
Avis aux utilisateurs
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