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Head of Sales
Lumesse
- Chelsea, Massachusetts, United States
- Chelsea, Massachusetts, United States
About
Our employees are meticulous, highly professional and well-trained, with a thorough understanding of the property market in their local area. We have a track record of success in marketing at a national and international level, with over half of our business coming through referral and recommendation. Trusted for generations, we have specialised in selling residential property in London and South of England for 150 years.
About the Role The successful Head of Sales will be responsible for:
Achieving the branch targets for your office.
Accountability for delivery of both individual and collective objectives including profitability, improved market share and increased group value.
Professionally dealing with clients and customers in all aspects of estate agency, including market appraisals, property listings, sales progression and negotiations, ensuring that this is in line with the company sales process.
Using data, feedback and interpreting market trends to deliver weekly updates to every client, offering advice and recommendations to facilitate a successful transaction.
Conduct a monthly performance review with every team member, validating performance, challenging them to fulfil their potential and identifying training and development needs.
Abiding by service standards and all legislation.
Maintaining all aspects of the marketing of new and existing properties.
Key to our on-going client care, you will ensure that client brochures are maintained and updated as necessary including all text, floor plans, photographs and price changes.
Producing all documentation for new listings including agency agreements, money laundering forms, fact finds and any other relevant documentation.
Overseeing the recruitment process for their office.
Skills & Experience We are looking for a Head of Sales with the following qualities:
Proven success managing a high-performing sales branch
Strong relationship-building skills and the ability to create long-lasting client connections
The ability to remain effective and composed in a fast-paced, constantly evolving environment
Professionalism, confidence and a polished personal presentation
Exceptional written and verbal communication skills
Emotional intelligence, empathy and a people-first approach
A dynamic team leader with individual flair and presence
Proficiency in Microsoft Office and Outlook
Excellent organisational, prioritisation and planning abilities
Full and clean UK driving licence
What we offer
A structured induction and ongoing training - online, in branch and classroom-based
Generous holiday allowance rising with length of service
Exclusive employee discounts through our Perks at Work scheme
Additional earning potential through referral incentives
Excellent career progression within a respected, market-leading brand
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Languages
- English
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