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Site ManagerWhistle Express Car WashJesup, Georgia, United States
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Site Manager

Whistle Express Car Wash
  • US
    Jesup, Georgia, United States
  • US
    Jesup, Georgia, United States

À propos

Senior On-Site Leader

Lead & Develop the Team As the senior on-site leader, you will:

  • Recruit, hire, train, coach, and performance manage all team members, including the Assistant Site Manager, Shift Leads and Team Members
  • Build and reinforce a positive, growth minded culture grounded in company values
  • Conduct ongoing development conversations and ensure readiness of future leaders
  • Ensure all staff follow safety, customer service, and operational standards consistently
  • Deliver an Exceptional Customer Experience

    • Champion a welcoming, service-oriented environment where every customer feels valued
    • Resolve escalated concerns and coach the team on best-in-class customer engagement
    • Lead membership growth strategies, including sales coaching and service recommendations
    • Oversee Site Operations & Equipment Performance

      • Own all daily operational workflow and ensure efficiency, accuracy, and safety
      • Maintain equipment reliability by managing preventative maintenance, repairs, and vendor support
      • Ensure the site consistently meets company standards for quality, cleanliness, and throughput
      • Analyze operational metrics and implement improvements to increase performance and reduce downtime
      • Drive Sales, Profitability & Business Results

        • Set and manage site-level sales, membership, labor, and operational targets
        • Lead sales initiatives, promotions, and team-wide upselling behaviors
        • Monitor KPIs and adjust staffing, processes, or workflow to achieve results
        • Manage site expenses, inventory, and cost controls
        • Ensure Safety, Compliance & Brand Standards

          • Enforce all health, safety, and environmental protocols
          • Ensure adherence to company policies, operating procedures, and quality standards
          • Address risks, incidents, or equipment failures promptly and effectively
          • Conduct regular audits and site inspections to ensure consistency and compliance

          Qualifications Required

          • Strong customer service mindset and excellent communication skills
          • Demonstrated leadership, teambuilding, and performance management abilities
          • Ability to operate effectively in a fast paced, hands-on outdoor environment
          • Strong problem-solving and decision-making skills
          • Reliable, self-motivated, organized, and capable of independently running all aspects of site operations
          • Flexible schedule, including weekends and holidays
          • Ability to stand for long periods and perform light physical tasks

          Preferred (but not required!)

          • Previous site management or multi-team leadership experience
          • Experience in retail, service, hospitality, or other customer facing roles
          • Mechanical aptitude for overseeing equipment checks and maintenance
          • Experience with sales-driven environments or membership programs
  • Jesup, Georgia, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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