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Retail Sales Representative
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- Abilene, Texas, United States
- Abilene, Texas, United States
À propos
Why Join Vyve?
Comprehensive Benefits - Multiple medical, dental, and vision options with 100% preventive care.
Peace of Mind - Company-paid life insurance & disability coverage, with voluntary buy-up options.
401(k) with Company Match - Save for your future with our competitive retirement plan and employer matching contributions.
Wellness Rewards - Earn up to $500/year just for completing checkups & screenings.
Extra Perks - Pet insurance, identity theft protection, legal assistance, and more.
Support Anytime - Free 24/7 telemedicine & virtual counseling for you and your family.
Growth Opportunities - Leadership development, professional sales training & ongoing learning.
Various ways to earn:
Uncapped commissions on sales
Performance Reviews with Merit Increase
Annual Bonus
Paid career advancement training
Employees that live in our markets are eligible for courtesy cable including free or reduced priced video, internet AND voice services
Monday to Friday schedule!
Key Job Responsibilities:
Provides quality internal and external customer service by representing Vyve in a consistently courteous and professional manner
Resolves simple & complex customer issues
Demonstrates a strong passion for selling Vyve products and services
Meets and exceeds monthly revenue sales targets
Generates and/or maintains departmental reports as required
Serves as a mentor to other team members, providing instruction, support and direction
Performs all duties of Retail Sales Agent as necessary by:
Initiating contact with customers and selling, resolving problems, answering questions, sending correspondence, and generating reports
Accurately explaining bills and Company policies and procedures concerning prices, billing and service
Determines customer needs and educates customer in order to sell or upgrade services
Accurately documents all sales/order activity via online database system
Processes customer payments accurately and balances daily transactions according to established cash management procedures
Collects delinquent accounts
Demonstrates integrity while accessing customer databases and/or paper reference material to locate customer records and research account history
Issues, receives, and maintains records of customer-premise equipment
Troubleshoot service-related problems with customers; tests customer-premise equipment
May contact customers regarding company services to include outbound calls regarding bills, promotions, etc.
Exercise positive and cooperative behavior that promotes teamwork
Performs other duties as assigned
Ability to travel as needed
Required Skills & Qualifications:
2+ years in customer service and/or sales industry; phone or face-to-face contact with consumers.
Ability to multitask and handle multiple computer applications to assist customers.
Strong organization and time management skills.
Excellent interpersonal skills.
Proficiency with PCs, Microsoft Office Suite and general intranet navigation. Se of computers, keyboards and software applications.
Ability to type 35 wpm.
High School Diploma or GED.
Bi-lingual (preferred).
Vyve Broadband is an equal opportunity employer and does not unlawfully discriminate against employees or applicants for employment on the basis of an individual’s race, color, religion, creed, sex, national origin, age, handicap, disability, marital status, veteran status, reserve or National Guard status, or any other status protected by applicable law.
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Compétences linguistiques
- English
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