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Reservations Clerk (m/f) Reservations Agent
- Opfikon, Zürich, Switzerland
- Opfikon, Zürich, Switzerland
À propos
This property is managed by Vertiq Hospitality Partners, formerly known as Cycas Hospitality, established in 2008. Vertiq Hospitality Partners is evolving from a hotel management company to an operating partner with a clear Vision: to be the trusted operating partner in European hospitality investments.
The Radisson Hotel and Suites Zurich offers 343 appartments and 104 hotel rooms, which is a great mix for long business stays or short city trips to the city of Zurich. The location of the hotel is in between the city centre (15 minutes) and Zurich international airport (10 Minutes). Our guests are able to enjoy the fitness area, Italian restaurant LUIGIA, the inner courtyard, two bars and a rooftop terrace.
- Previous experience in a similar role in the catering or hospitality industry
- Excellent communication and customer service skills
- Proficient in reservation management systems
- Ability to work effectively in a fast-paced environment
- Attention to detail and strong organizational skills
- Salary according to the Collective Labor agreement L-gav and Hotela
- Free parking
- Lunch-check card after probation period
- 25 holiday days based on a full time contract
- Cycas smiles Reward & Celebration program
- The best project you will ever work on is you! So let us help you grow (internationally) with our guidance and training possibilities
- A fun, spirited workplace where we put people at the heart of everything and our team get to be their true self!
- Feed your wanderlust with discounts in Radisson & Vertiq Hotels!
The main Responsibilities include:
- Manage and process reservations efficiently and accurately
- Respond to customer inquiries via phone, email, and in-person
- Coordinate with other departments to ensure guest satisfaction
- Maintain up-to-date knowledge of hotel services and facilities
- Handle special requests and VIP guests with professionalism
- Assist in maximizing room bookings and occupancy
Compétences linguistiques
- English
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