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Billing QA/QC Representative - LeadQuest Diagnostics • Tallahassee, Florida, United States
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Billing QA/QC Representative - Lead

Quest Diagnostics
  • US
    Tallahassee, Florida, United States
  • US
    Tallahassee, Florida, United States
Postuler Maintenant

À propos

Job Description Billing QA/QC Representative - Lead - Monday to Friday, 8:30 AM to 5:00 PM Pay range: $21.42+ per hour Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information:
Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
Best-in-class well-being programs
Annual, no-cost health assessment program Blueprint for Wellness
healthyMINDS mental health program
Vacation and Health/Flex Time
6 Holidays plus 1 'MyDay' off
FinFit financial coaching and services
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
Employee stock purchase plan
Life and disability insurance, plus buy-up option
Flexible Spending Accounts
Annual incentive plans
Matching gifts program
Education assistance through MyQuest for Education
Career advancement opportunities
and so much more!
Responsibilities As the Billing QA/QC Representative - Lead, you’ll play a critical role in creating a quality experience that impacts the financial well-being of our patients. In an environment where the patient is at the center of everything we do, the Senior Quality Representative will directly support business operations by performing the following activities:
Team member QC assessments
Coordinate and maintain team member feedback documentation
Audit and administer quality control reporting for work completed in the department
Provide performance input to management team relative to agent quality assessments.
Perform ad hoc support duties at management discretion.
Qualifications Required Qualifications:
High School Diploma / GED or equivalent work experience
1+ years of medical billing experience
Ability to use a computer and Windows PC applications, which includes strong keyboard and navigation skills and ability to learn new computer programs
Preferred Qualifications:
3+ years of experience in patient, client, or third-party insurance billing
Previous experience coaching and training a team in a collaborative environment
Laboratory billing experience
Quality control experience in a billing/collections environment
Soft Skills
Previous work experience in a fast-paced environment requiring strong multi-tasking and problem-solving skills
Ability to adapt to changes
Ability to develop and maintain collaborative working relationships
Ability to provide constructive feedback that drive operational excellence
Telecommuting Requirements
Required to have a dedicated work area established that is separated from other living areas and provides information privacy
Ability to keep all company sensitive documents secure (if applicable)
Quest Diagnostics honors our service members and encourages veterans to apply.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
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  • Tallahassee, Florida, United States

Compétences linguistiques

  • English
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