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Business Analyst-Digital Solutions
- Fort Wayne, Indiana, United States
- Fort Wayne, Indiana, United States
À propos
At Fort Wayne Metals, we specialize in producing top-quality wires, cables, and assemblies designed to enhance and safeguard lives. Our products are used in everything from our customers’ stents and surgical robots to aircraft and automobiles. At our essence, we are thinkers, innovators, and problem solvers, leveraging our knowledge of materials to create customized solutions for our customers.
Join us in our dedication to making a tangible impact through our advanced materials and superior products.
THIS POSITION IS ON-SITE.
Overview The Business Analyst II – Digital Solutions will work closely with stakeholders across all business functions to develop and maintain a roadmap for the delivery of digital capabilities to solve business problems. This role will lead the efforts of gathering, validating and translating business requirements into design and development specifications to deliver digital solutions, including both Commercial-off-the-Shelf packages and custom-developed to the enterprise. They will also act as the liaison between development staff, corporate functions, management, and end users.
Education & Experience Requirements Bachelor's degree in Business, Information Systems, Computer Science, Project Management related field or equivalent demonstrated skills and abilities required.
5+ years experience in Information Technology field or applicable department is required.
Relevant work experience in roles such as Business Analyst, Product Owner, or Product Manager.
Experience supporting web based products of all sizes.
Job Responsibilities
Collaborate with business partners and IT staff to develop and maintain a roadmap to deliver technologies and digital capabilities that provide process improvements and have a positive impact on business performance.
Build and maintain effective relationships with stakeholders to provide excellent customer service; keep stakeholder(s) informed of progress, changes, risks and problems throughout the various phases of solution delivery.
Anticipate changes in technologies and understand the impact on the business processes, work to minimize negative impacts while looking to leverage new features/functionality to drive process improvements; d evelop a deep understanding of current systems and processes and analyze impact of changes as new solutions are introduced.
Monitor, track and respond to requests from stakeholders; proactively use requests, help desk tickets and observations as input into the digital capabilities roadmap.
Drive collaboration between various internal stakeholder(s) and IT to aid in the execution of all stages of projects from concept and requirements to final hand-off to end users; interpret and translate business needs into technical requirements.
Create, edit and update test plans/work instructions and educate appropriate stakeholders on how to use/test solution; perform initial testing to ensure agreed upon solution(s) are met before handoff to stakeholder for testing.
Identify training opportunities for end users of existing technologies.
Triage all new requests and support tickets for the Web Applications team and translate requests into actionable, prioritized work items; ensure collaboration with stakeholders throughout the life of the request.
Ensure successful adoption of delivered solutions by aligning user readiness, communication, and training activities with corporate stakeholders.
Perform other duties as requested by management.
Skills Needed
Ability to establish and maintain effective customer relationships, gain true insight into the customer’s needs, identify opportunities that will best benefit the enterprise and build and deliver solution roadmaps that delivery technology solutions.
Must be a critical thinker / problem solver with the ability to understand complex business processes, consider all relevant factors, and use appropriate decision-making criteria and principles to be able to come to a solution (systems thinker).
Ability to negotiate with and influence stakeholders to create alignment and ownership around a solution and shared objectives.
Ability to make sound decisions, even in the absence of complete information and articulate the reason for decision; ability to work with some level of ambiguity.
Ability to take on new and challenging opportunities with a sense of urgency, high energy, and enthusiasm, be a self-starter and have excellent organizational skills with ability to meet commitments and deadlines.
Ability to manage multiple products and competing priorities simultaneously.
Ability to locate inefficient processes and drill into the real issue, looking for ways to improve the process.
Possess excellent verbal and written communication skills to create clarity between all stakeholder(s) so there is an understanding by all.
Possess excellent interpersonal skills, providing timely and helpful information to others across the organization, encouraging open expression of diverse ideas and opinions.
Ability to work collaboratively across all areas of the business to achieve shared objectives.
Ability to communicate technical information to technical and non-technical audiences.
Working Conditions & Physical Requirements
Fast-paced office environment.
Occasional international travel may be necessary at times.
Sitting and working at a computer for extended periods of time.
Benefits & Wellness Resources The health and wellbeing of Fort Wayne Metals is a critical part of our culture. In addition to offering medical, dental, vision, life, and disability insurance options to suit your needs, we’d like to share some of the other fundamental resources that make Fort Wayne Metals a premier place to work:
Physical Wellness
Parkview Wellness Coach
Ready to assist with your physical and nutritional wellness needs.
4 onsite gym locations as well as discounts for regional gym facilities
From pickleball tournaments, sponsored races and sports leagues, to participating in the YMCA’s Corporate Challenge, we have a variety of fun ways to stay active.
When You Need to Talk
5 sessions of counseling are available to you and all members of your immediate household at no cost.
Relaxing Time-Off
Qualify for Paid Time Off and Holiday Pay on your first day of employment.
Epic Events
From TinCaps Night to family days at the zoo, we offer multiple activities throughout the year for employees and their families.
Employee Resource Group
A voluntary, employee-led group formed to bring employees together and centered around a common interest or identity.
Professional Wellness
Grow Your Career
We offer many opportunities to continue your development and growth.
Performance Feedback
Receive regular and constructive feedback from your manager and peers to help you grow and improve.
Annual Profit Sharing & 401k matching
Dropping dollars into your 401k. When you contribute 7%, we’ll contribute 3.5%.
Quarterly Bonus
When we perform well, everyone benefits! Receive discretionary bonuses each quarter based on company performance.
Tuition Reimbursement
Getting your first degree? Great! Whatever your major, we’ll help pick up the tab!
Your Money Line
Employer-provided 1:1 financial guidance, education, & tools – so you can stress less about money and enjoy greater stability & confidence.
There are many reasons to apply for this position, and these are just a few.
Join us!
Notice to Employees and Applicants This job position may require access to controlled technology or technical data; applicant must be a candidate for export licensing and willing to participate in export licensing, if required.
Equal Opportunity Employment As an Equal Opportunity Employer, Fort Wayne Metals Research Products LLC is proud to be committed to providing an environment that is free from discrimination and harassment based on race, age, creed, color, religion, national origin or ancestry, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Fort Wayne Metals is an equal opportunity employer fully committed to achieving a diverse workforce and complies with all Federal and Indiana State laws, regulations, and executive orders regarding non-discrimination.
Fort Wayne Metals Research Products LLC is committed to providing access and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act and other applicable laws. If reasonable accommodation is needed to participate in the job application, interview process, or to perform essential job functions, please contact Accessibility@fwmetals.com.
Community New to the area? Fort Wayne is a wonderful place to live, work and play. Check out some of the great things our region has to offer!
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Compétences linguistiques
- English
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