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Sales Compensation Engagement Manager
- Houston, Texas, United States
- Houston, Texas, United States
À propos
Responsibilities
Lead, develop, and manage a team of Sales Compensation Analysts supporting the AMS region
Own the monthly AMS calculation cycle end to end, from data readiness through payment release and establish accountability standards across the team
Set performance expectations, conduct regular 1:1s, and build individual development plans aligned to team growth needs
Serve as the primary escalation point for compensation issues, disputes, and cross‑functional conflicts within AMS
Monitor team capacity and workload distribution across cycles and peak periods
Oversee semi‑annual plan rollouts and mid‑cycle updates across AMS compensation plans
Ensure accurate and timely execution of incentive calculation cycles in the SPM platform
Establish and enforce pre‑ and post‑calculation validation standards and reconciliation protocols
Own the AMS claims and dispute resolution process ensuring appropriate triage, SLA adherence, and systemic root cause identification
Oversee generation and distribution of sales compensation letters and acknowledgement tracking across AMS
Maintain accountability for payment accuracy and on‑time delivery across all AMS seller populations
Lead transformation initiatives focused on automating manual workflows, improving data quality, and reducing cycle time
Participate in AI‑enabled SPM improvement initiatives, including:
Claims triage automation and intelligent dispute routing
Validation workflow automation and anomaly detection
Reporting and performance monitoring enhancements
Reduction of manual adjustments through field education and proactive identification of errors
Serve as the primary AMS operations partner to Sales Compensation Design, Finance, GRO and CO leadership.
Translate operational issues into structured business cases for systemic resolution
Represent AMS operations in steering committee discussions, platform decisions, and program governance forums
Partner with EMEA and APJ regional counterparts to ensure cross‑regional consistency in process design and escalation standards
Education & Experience Required
Bachelor's degree in Business, Finance, Information Systems, or related field
7-10 years of experience in Sales Compensation Administration or Revenue Operations, with at least 2‑3 years in a people management or team lead capacity
Hands‑on experience with at least one enterprise SPM platform (Forma.ai, Varicent, Xactly, SAP Callidus) for administration, and cycle management
Experience supporting large sales organizations with complex go‑to‑market structures (direct, channel, partner, specialist) required
Demonstrated experience managing compensation operations for a regional or multi‑country seller population
Knowledge & Skills
Understanding of compensation plan mechanics, crediting models, quota deployment, and incentive calculation logic
Proven ability to manage high‑volume operational environments
Strong people management and ability to develop analysts
Experience managing cross‑functional stakeholder relationships and influencing decisions without direct authority
Advanced analytical skills able to diagnose root cause, identify patterns across high‑volume data, and translate findings into systemic fixes
Familiarity with automation tools, workflow optimization, and AI‑enabled productivity tools
Strong written and verbal communication skills able to represent operational complexity clearly to executive audiences
Ability to operate effectively in a matrixed, global organization with shifting priorities and platform evolution
Impact & Scope
Directly accountable for compensation accuracy and seller trust across all AMS seller populations
Operational owner of the AMS monthly sales compensation administration cycle
Manages a team of Sales Compensation Analysts across the AMS region
Results directly impact seller motivation, pay equity, audit readiness, and compensation program integrity
The pay range for this role is $105,050 to $161,800 USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job‑related knowledge, skills, and experience.
Benefits
Health insurance
Dental insurance
Vision insurance
Long‑term/short‑term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies
4‑12 weeks fully paid parental leave based on tenure
11 paid holidays
Additional flexible paid vacation and sick leave
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Equal Opportunity Employer (EEO) HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, status of protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
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Compétences linguistiques
- English
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