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Site Manager
- Pensacola, Florida, United States
- Pensacola, Florida, United States
À propos
The Site Manager oversees all administrative operations in designated office as assigned. Effectively manages all administrative duties and staff. Supervises all the support staff.
Essential Duties and Responsibilities:- Primarily acts as a Front Desk Representative and/or Medical Assistant.
- Performs job in accordance with Company Mission, vision and goals.
- Exercises confidentiality in all areas, abiding by HIPAA rules and regulations.
- Organizes all administrative functions and is responsible for efficient day-to-day functioning of related staff.
- Is responsible for staff schedules and ensuring coverage in the absence of a staff member. Schedules for appropriate overage and utilization of support staff.
- Clearly defines each administrative staff member's job responsibilities.
- Assists staff members through coaching, mentoring and other development activities.
- Completes administrative and clinical personnel evaluations.
- Establishes and maintains an environment that promotes and supports professional practices and standards.
- Serves as a role model in leadership abilities, applications of principles of teaching, management and effective communication.
- Complies with established best practices and policies/procedure.
- Acts as a patient advocate, ensuring a setting that protects the rights of the patient and provides an atmosphere that does not compromise the patient's physical or mental wellbeing, safety or dignity.
- Possess the ability to recognize and initiate the correction of problem areas.
- Oversees the proper handling of patient medical records, as required under HIPAA regulations.
- Ensures that all appointments are scheduled appropriately and adhere to the applicable internal policies and procedures.
- Ensures patient balances are collected.
- Promotes smooth interaction with other departments and fosters good interdepartmental relations.
- Responsible for ordering necessary office supplies.
- Creates, reviews and manages daily reporting.
- Ensures all reports are accurately submitted/distributed in a timely manner.
- Cross trains all staff to ensure effective coverage during absences.
- Keeps doctors schedule and schedule for office.
- Effectively handles patient complaints in a timely and appropriate manner.
- Ensures that time cards are accurate for payroll and ensures all timecards are reviewed/approved by staff and the Office Manager by appropriate deadlines.
- Works with senior management to develop, implement, and monitor effective work.
- Attends operations meetings, as necessary.
- Follows instructions; responds to management direction; accepts personal responsibility for actions, performance and results; keeps commitments; completes tasks on time or notifies appropriate person with alternate plan.
- Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; supports everyone's efforts to succeed.
- Independently works though situational issues and uses problem solving skills to achieve desired outcome.
- Communicates routinely with manager.
- Performs other duties as assigned.
- High School Diploma or GED AND three (3) years medical office management experience; OR an equivalent combination of education and experience.
- Must have knowledge of Internet and Microsoft Office software (MS Word, MS Excel, MS PowerPoint, MS Outlook).
- Bachelor's Degree from an accredited college or university.
- Four (4) years of prior experience working in a medical practice.
- One (1) year of prior experience working with an Electronic Medical Record (EMR).
The employee must have reliable transportation. Travel for this position may be required up to 40%. While the primary workplace may be closest to the employee's home, work assignments could be in any of the Company's locations.
Compétences linguistiques
- English
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