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SHIFT MANAGERSeven Brew • Shallotte, North Carolina, United States
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SHIFT MANAGER

Seven Brew
  • US
    Shallotte, North Carolina, United States
  • US
    Shallotte, North Carolina, United States
Postuler Maintenant

À propos

7Venture Shift Lead

A 7Venture Shift Lead is responsible for managing the operations of a shift and leading the on-shift crew. They must become fully proficient in all Brewista responsibilities, so they can assist a shift where needed. A Shift Lead provides correction, encouragement, guidance, and redirection to the team throughout the shift so the integrity of our values, product, and service are maintained in the Manager's absence.

A Shift Lead exemplifies our values and culture every day (on or off the clock), and is a reliable, stable leader the team can lean on in stressful situations.

Responsibilities and Duties

  • Must be proficient in all Brewista duties and skill sets
  • Understands the different levels of business and demands for each day and shift and can lead and direct flow accordingly
  • Is a true master of recipes, secret menu, and all regular processes and procedures; able to answer all questions pertaining to daily operations
  • Can identify and correct flow bottlenecks while working a position.
  • Always does more than what they expect from others
  • Prioritizes the company and the teams needs above their own- treats everyone fairly; avoids favoritism
  • Can complete and teach all weekly chores, checklists, and shift change duties
  • Deploys crew for the day into positions that will challenge them, give them fair exposure to different roles, and create minimal wait times during peak hours
  • Ensures the team stays productive during the shift through gracious delegation and reminders
  • Takes full responsibility for the operations and energy of the shift: drink quality, customer interaction, speed, music, etc. Makes changes when necessary
  • Tracks and records cash tips and cash drawers
  • Communicates immediately with their management team about relevant developments in personnel, equipment, inventory levels, and operations
  • Assists the management team with the training and development of the crew
  • Is proficient in TouchPoint and with hardware

Skills and Qualifications

  • Can create and maintain genuine, uplifting interactions
  • Can work carefully and quickly with hot water and coffee, glass bottles, and dairy products
  • Can work outside for prolonged periods, regardless of weather conditions.
  • Can lift up to 50lbs
  • Can work on their feet for hours at a time
  • Can climb a ladder and use a stepladder
  • Can stand, sit, bend, kneel, twist, and squat as necessary to stock and clean in the stand
  • Can safely walk in between and around cars in the drive thru line
  • Can safely use a utility knife
  • Can quickly and cleanly operate any position in the stand during peak hours
  • Can maintain awareness of the shifts operations while working a position
  • Can assertively and graciously confront their team to address operational, procedural, or cultural issues
  • Can adapt to problems and implement solutions during stressful situations
  • Shallotte, North Carolina, United States

Compétences linguistiques

  • English
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