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Sales Manager - 21c Cincinnati Hotel
- Cincinnati, Ohio, United States
- Cincinnati, Ohio, United States
À propos
Job Responsibilities
Generating top line revenue to meet or exceed budget expectations within the applicable business markets
Soliciting, prospecting, qualifying leads and identifying new corporate accounts and clients from cold calls, sales blitzes, and other sources
Developing and maintaining an active and visible position in the local community
Networking and providing outstanding customer service orientation that will contribute to the development of new accounts and of enthusiastically satisfied guests
Solicitation of accounts in assigned markets, proactively manage all aspects of the sales process including sales presentation, proposal generation and contract negotiation, to yield maximum revenue
Ensures the integrity of key account/key prospect database and monitors staff input for accuracy, thoroughness and coverage of local area
Prepares weekly, monthly, quarterly and annual reports as required
Participates in select sales activities both on and off property
Coordinates and conducts periodic pricing reviews
Maintains open communication with Corporate Office
Focuses attention on prospecting new accounts, which may be users of other regional, national and international destinations
Regularly entertains existing and potential clients
Has ongoing personal involvement in community events
Participate in business review meetings
Organize and conduct pre-function meetings with clients and the operations team as required to assure accurate execution of client events
Involved in events and catering where needed
Monitor room inventory and rate programs and is knowledgeable of occupancy
Initiate and follow up on all leads
Conduct site inspections with potential clients
Attend and participate in property and industry sales meetings
Attend and participate in CVB events, AAA events, bridal shows, trade shows, etc.
Maintain close relationships and develop a positive rapport with tourism accounts, business associations, and community leaders to ensure repeat business
Monitor competitive set to maintain proper positioning
Establish relationships with competitors to ensure referral opportunities
Job Qualifications
At least 3 years of progressive hotel sales experience preferred
Ability to travel as needed
Knowledge of hospitality/hotel market trends, competition and key customers of the hotel
Must possess strong sales skills, strong written and verbal communication and customer service skills as well as a strong knowledge of the applicable market
Hotel Sales or industry related experience required
Must be highly motivated, self-directed, with strong initiative and desire for achievement
Exceptional customer service skills required
Excellent communication and presentations skills required
Must be a leader, a driver, and bottom line oriented
Proficient in computer software including Microsoft Excel and Word
Working knowledge of PMS systems
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Compétences linguistiques
- English
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