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Office Coordinator- Lock Shop
- Minnesota, California, United States
- Minnesota, California, United States
À propos
Office Coordinator- Lock Shop
Per Mar Security Services is seeking a qualified candidate to coordinate our office operations for the Lock and Safe division of our business, Floyd Lock & Safe.
This role supports the day-to-day operations of a busy locksmith business by managing administrative workflows, including timesheet approval, billing, customer service, inventory support, lock shop records, and employee training coordination. Working with a team serving residential, commercial, and lock shop customers, this position is ideal for someone who thrives in a fast-paced, service-driven environment and excels at keeping operations organized behind the scenes.
Why Per Mar Security?
- Hourly rate of $26-$29
- Opportunity for advancement as the team grows
- Great Benefit Package including Health, Dental, Vision, Disability, Life, 401K with match, and Paid Time Off
- Stable company with over 60 years of experience providing security to our communities and continued growth
In this role, you will:
- Prepare, review, and process accurate customer invoices for completed service work.
- Review and approve employee timesheets, resolve discrepancies, and support payroll processing.
- Respond to customer inquiries regarding billing, service issues, and complaints, providing timely and professional resolutions.
- Maintain accurate records of customer interactions, invoices, and administrative documentation.
- Assist with inventory management by monitoring stock levels, coordinating orders, and maintaining inventory records.
- Coordinate employee onboarding, training schedules, certifications, and ongoing development programs.
- Collaborate with managers, technicians, vendors, and internal departments to support daily operations.
- Provide general administrative support, including correspondence, reporting, filing, and special projects.
- Serve as a backup contact for the after-hours on-call schedule to support field technician dispatching.
- Maintain confidentiality while ensuring organized, efficient, and customer-focused business operations.
What you’ll need:
- High school diploma or equivalent required; Associate's degree or coursework in Business Administration or a related field preferred.
- 1–2 years of administrative, office coordination, or customer service experience.
- Strong verbal and written communication skills with a customer-focused approach.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and the ability to quickly learn new software systems.
- Excellent organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.
- Ability to maintain confidentiality and handle sensitive employee and customer information with professionalism.
- Experience in a field service, locksmith, safe, or physical security environment is preferred.
- Familiarity with payroll/timekeeping systems, GPS fleet management tools, or coordinating employee training programs is a plus.
Essential Functions to be performed with or without a reasonable accommodations
Compétences linguistiques
- English
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