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Solutions Specialist - Sales Representative
- Charlotte, North Carolina, United States
- Charlotte, North Carolina, United States
À propos
Are you looking for an exciting role in technology sales where you can use your passion for computing solutions to hone your sales skills? If so, Teguar Corporation is expanding and has the perfect opportunity for you. We are looking for a Solutions Specialist to join our growing Sales team.
In this role you will collaborate with internal teams including fellow Sales staff members and you will work closely with our Marketing team. A combination of both domestic and international potential clients who are leaders in medical technology and innovation.
You will have a direct impact on our industrial and medical customers by setting realistic timelines and enabling them to succeed in their business. Your contribution is vital in establishing Teguar as more than a computer supplier, but a partner who will directly influence the technology community.
Your main responsibility will be to contact and qualify leads, ensuring they are a good fit for our products and services while recommending appropriate industrial and medical computing solutions. Additionally, you will play a crucial role in the sales process by managing accounts, generating qualified pipelines, sourcing leads, and occasionally attending trade shows.
Essential duties include:
- Lead Qualification - Identifies and assess the needs of leads through effective discovery and active listening. In this process you will uncover the pain points, budget, timeline, decision making process and other key factors.
- Customer Management - Manages critical customer accounts, looking for additional opportunities to grow these accounts while ensuring an excellent customer experience. Negotiate pricing and business relationships and generate qualified deals monthly.
- Technical Knowledge - Gains deep understanding of the medical and industrial computing industry and markets we serve. Learn product portfolio to recommend best solutions as well as key ecosystem partners.
- Outreach and Communication - Initiate contact with all leads through phone calls, video conferencing, emails, and social media.
- Teamwork - Collaborates closely with internal marketing, supply chain, product management and sales teams to schedule appointments with qualified leads for further sales discussions. Provide customer and market insights, and continuously improve customer experience.
- Qualification - Conduct a thorough qualification process to understand the lead's pain points, budget, timeline and decision making process.
- Appointment Scheduling - Collaborate closely with internal Account Managers to schedule appointments with qualified leads.
- Lead and Data Management - Update and maintain accurate records of all interactions and lead status in the CRM system.
- Account Management - Manage critical customer accounts, looking for additional opportunities to grow these accounts. Negotiate pricing and business relationships.
- Metrics Tracking - Track and report key performance indicators (KPIs) related to lead qualification and appointment setting.
Core competencies you need include:
- Creating problem solving skills.
- Excellent verbal and written communication skills with proven ability to alter your communication style to different audiences.
- Proven experience with vendor/customer communication.
- Excellent customer service skills.
What you need to be successful in this role includes:
- High attention to detail
- Ability to effectively prioritize and delegate work for efficiency
- Possess a self-driven, motivated personality
- Proven ability to problem-solve and make decisions with minimal guidance
This role is not for you if:
- You don't enjoy interacting with people on a daily basis
- You are not timeline driven
- You desire to do all the work yourself, as this role is collaborative
- You have difficulty working with little to no supervision
- You have difficulty working in ambiguous situations
Who we are:
Teguar Corporation is a fast-growing Inc 500 company who is a leading provider of advanced industrial and medical computer solutions. Our industrial and medical computers are specially designed to provide reliable performance in the most demanding environments and applications.
Our mission and values:
Teguar's Core Values are the pulse of our organization. We care for our customers and have a true Passion to see our customers succeed. We have a strong commitment to excellence and often extend boundaries to achieve the extraordinary. We exercise Agility and encourage our team to jump in and make it happen and we take pride in having Integrity by always striving to do the right thing, even when it's hard. We believe in excellence in the quality of our products, the quality of our customer service and the quality of our team.
We believe in family first and foster a true work/life balance environment. Teguar is comprised of individuals from all over the globe, and each member of our multi-national team lends their own unique ideas and perspectives. We continuously strive to nurture a positive company culture for our team members.
Compétences linguistiques
- English
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