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Store Manager
ExpressGrapevine
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Store Manager
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Store Manager
Aldi TurnhoutBelgium
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Store Manager
Windsor FashionsDavenportStore Manager22 Davenport - Davenport, IA 52806The Windsor Story:Beauty is eternal. It is captured in the way you feel and in the way you look. It is timeless. Every generation needs to feel beautiful
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Store Manager
Goodwill Industries of New MexicoAlbuquerqueRetail Store ManagerYou're a highly motivated creative person with a proven track record for exceeding expectations. You love developing successful teams. Your job is not just a job to you, it's your
Store Manager
ExpressSaint PaulStore ManagerExpress is seeking a Store ManagerThe Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead
Store Manager
- Grapevine, Texas, United States
- Grapevine, Texas, United States
À propos
Express is seeking a Store Manager. The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.
Key Responsibilities
- Talent Attract, develop and retain top talent
- Support an environment which encourages an exceptionally high level of store morale
- Focus all store associates on creating an environment built on teamwork and a "one team" mentality
- Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
- Build a succession plan for all roles
- Identify and nurture the growth of high performing store associates
- Develop and maximize the success of store associates to achieve sales potential and customer experience
- Attract, recruit and hire all store associates
- Customer and Associate Experience Build a store environment that consistently delivers exceptional customer experiences
- Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
- Create a culture of proactive customer engagement
- Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
- Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
- Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
- Drive loyalty and credit card acquisition through an engaged store team
- Create positive in-store experience through visual standards
- Execution - Analyze the business and execute/communicate clear action plans that optimize results.
- Manage all aspects of daily store operations
- Ensure all store associates have clarity on goals and action plans
- Create clear action plans that optimize results
- Direct workload and ensure execution of plans and strategies across the store
- Ensure the adherence to Company Policies and the safety of store associates and Customers
- Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
- Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
- Ensure an effective schedule with the right associate in the right place at the right time
- Manage controllable expenses and ensure loss prevention and safety standards in place
Essential Qualifications
- Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
- Proven ability to increase sales and store profitability
- Proven ability to network, recruit, interview, train, develop and promote associates
- Ability to travel periodically, as needed for meetings
- Ability to move medium to large items weighing up to 50 pounds
Preferred Qualifications (skills and abilities)
- Previous retail experience preferred
- Ability to effectively communicate with customers, peers and supervisors
- Demonstrated sales accountability
- Collaborative, respectful team member
- Ability to multitask and handle multiple customers and/or processes at once
Compétences linguistiques
- English
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