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Shift Leader
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Dunkin'NorwalkJoin Dunkin' As A Shift LeaderHere at Dunkin' we'll teach you life skills from day one whether Dunkin' is your first job or you're making it your career. You'll be surrounded and inspired by best-in-c
Shift Leader
- Tucson, Arizona, United States
- Tucson, Arizona, United States
À propos
We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.
To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.
Responsibilities:
- Supervising employees, assigning duties, and creating a shift schedule.
- Monitoring team performance and ensuring duties are performed efficiently.
- Reporting any issues that arise during the shift to management.
- Managing employee requests and transgressions.
- Ensuring compliance with company policies, health, and safety standards.
- Coaching team members and training new staff.
- Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
- Handling customer issues and employee disputes.
Requirements:
- High school diploma/GED.
- Previous experience as a Shift Leader or in a similar role in retail.
- Experience creating shift schedules.
- Excellent communication and interpersonal skills.
- Strong leadership and organizational skills.
- Confident problem-solver.
- Team player.
Benefits/Perks:
- Flexible schedules
- Competitive pay
Work schedule:
- Day shift
- Weekend availability
Supplemental pay:
- Tips
Benefits:
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Employee discount
Compétences linguistiques
- English
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