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Assistant Sales ManagerMillcraft • Brooklyn, New York, United States
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Assistant Sales Manager

Millcraft
  • US
    Brooklyn, New York, United States
  • US
    Brooklyn, New York, United States
Postuler Maintenant

À propos

Assistant Sales Manager At Millcraft, we're more than a business, we're a family. For over 100 years, we've been proud to serve the paper, packaging, and graphic arts industries, guided by our values of Family, Passion, Aspire, Responsible, and Deliver. We care deeply about our people, our customers, and our communities, and we believe in creating a place where you can grow, belong, and make a real difference. Come join us and be part of something truly special.
Why Millcraft At Millcraft, we believe great leaders are developed through experience, relationships, curiosity, and a willingness to learn. The Assistant Sales Manager role is designed to help build the next generation of Millcraft sales leadership. This role is for someone who loves selling, enjoys working with people, and wants to grow into a future Sales Manager role within Millcraft. You will learn the business by working alongside experienced sales leaders across multiple regions, supporting Account Managers, building customer relationships, and gaining exposure to the many parts of our business that drive long‑term success.
As an Assistant Sales Manager, you will travel (50%) throughout the Millcraft footprint to shadow Sales Managers, participate in customer meetings and ride‑alongs, support business development efforts, and learn how different markets, customers, and teams operate. You will gain hands‑on experience in coaching, leadership, operational collaboration, sales strategy, and customer development while continuing to manage and grow your own sales accounts.
This role requires someone who is competitive, coachable, curious, hardworking, and ready to be fully invested in their own development. The right person will ask questions, listen carefully, build relationships naturally, and embrace every opportunity to learn. At Millcraft, we believe relationships matter, details matter, service matters, and people matter. We are looking for future leaders who believe the same.
Core functions of this role
Learn the Millcraft sales leadership model by working alongside Sales Managers and sales leadership teams across multiple regions
Travel throughout the Millcraft footprint to support ride‑alongs, customer visits, team development initiatives, and regional sales activities
Build and maintain strong customer relationships through responsiveness, curiosity, problem solving, and consistent follow‑through
Support Sales Managers in coaching and developing Account Managers by observing customer interactions, participating in pipeline discussions, and learning effective leadership practices
Continue developing personal selling skills through prospecting, account management, diversification efforts, and new business development
Carry and grow assigned sales accounts while learning how to manage profitable customer relationships
Learn how to identify customer challenges and recommend products, services, and solutions that improve customer efficiency, profitability, and operational performance
Develop an understanding of Millcraft's sales strategies, market segments, supplier relationships, operational capabilities, and regional business dynamics
Collaborate with Operations, Purchasing, Credit, Customer Support, and Segment Specialists to understand how cross‑functional teamwork supports customer success
Support pipeline management, forecasting, CRM usage, and sales activity tracking to improve visibility and accountability
Learn how to evaluate opportunities, prioritize business development efforts, and identify profitable growth opportunities
Participate in coaching discussions, sales meetings, regional planning conversations, and leadership development activities
Build strong relationships with suppliers, vendors, and internal teams while learning how strategic partnerships support business growth
Demonstrate a willingness to learn different leadership styles, coaching approaches, customer strategies, and regional business nuances
Continuously improve product knowledge, industry knowledge, communication skills, and leadership capabilities through training and hands‑on experience
Follow all Millcraft policies, procedures, and guidelines as outlined in the employee handbook and departmental SOPs
Ensure a safe working environment by strictly following all safety protocols and standards, including immediately reporting unsafe conditions, near‑misses, and incidents
Demonstrate Millcraft's Core Values: Family, Passion, Aspire, Responsible, Deliver, and Fun, in daily interactions and decision making
Perform other duties as required by the business, recognizing attendance as a fundamental job function
This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities that are required of the employee. They may change, or new ones may be assigned at any time with or without notice.
What you'll need to succeed
Bachelor's degree or equivalent sales experience preferred
Previous sales, account management, customer service, or business development experience required
Desire to grow into a future sales leadership role within Millcraft
Strong relationship‑building and communication skills with the ability to connect naturally with customers and teammates
Competitive mindset with a strong work ethic and willingness to learn
Curiosity and strong listening skills with the ability to ask thoughtful questions and uncover customer needs
Self‑starter mentality with the ability to stay organized, follow through, and manage responsibilities independently
Coachable attitude with openness to feedback, development, and continuous improvement
Ability to travel frequently throughout the Millcraft footprint to support regional teams and leadership development opportunities
Interest in learning how different parts of the business work together, including sales, operations, purchasing, credit, and customer support
Basic understanding of CRM systems, pipeline management, and sales processes preferred
Strong organizational skills and ability to manage multiple priorities in a fast‑paced environment
Working knowledge of Microsoft Office Suite required; experience with Microsoft D365 ERP preferred
Commitment to professionalism, accountability, teamwork, safety, and living Millcraft's Core Values in every interaction
What winning looks like At Millcraft, winning means growing every day, as a seller, teammate, leader, and problem solver. Successful Assistant Sales Managers consistently demonstrate curiosity, accountability, coachability, relationship‑building skills, and a desire to help both customers and teammates succeed. This role is designed to prepare future Millcraft sales leaders through hands‑on experience, mentorship, collaboration, and continuous development.
Leadership development & learning
Demonstrate growth in leadership skills, communication, coaching ability, and business understanding
Learn from Sales Managers across multiple regions while embracing different leadership styles and sales approaches
Actively seek feedback, ask questions, and apply coaching to improve performance and leadership readiness
Build confidence in leading conversations, supporting teammates, and handling customer opportunities independently
Customer growth & relationship building
Build strong relationships with customers through responsiveness, consistency, curiosity, and problem solving
Grow assigned accounts through diversification, opportunity development, and customer‑focused selling
Identify customer challenges and help uncover solutions that improve customer operations and profitability
Demonstrate a strong commitment to service, follow‑through, and long‑term relationship building
Sales execution & accountability
Utilize CRM tools consistently to manage opportunities, customer activity, follow‑up, and pipeline visibility
Demonstrate strong organization, time management, and communication skills
Support regional sales initiatives, prospecting efforts, and business development activities
Show continuous improvement in sales effectiveness, business knowledge, and operational understanding
Collaboration & culture
Work collaboratively with Sales Managers, Account Managers, Operations, Purchasing, Credit, Segment Specialists, and Customer Support teams
Demonstrate professionalism, adaptability, teamwork, and a willingness to help wherever needed
Contribute positively to the team environment while embracing Millcraft's values of Family, Passion, Aspire, Responsible, Deliver, and Fun
Show a genuine commitment to becoming a future Millcraft leader who makes the people around them better every day
Work environment At the corporate level, the work environment characteristics described herein are generally representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work environment is moderately quiet to moderately noisy. Temperature is moderated by heat in the winter and air conditioning or air circulation methods in the summer.
How we will take care of you
Medical, Dental, & Vision
Profit‑Sharing
Generous Time Off Policies
Tuition Reimbursement Program
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  • Brooklyn, New York, United States

Compétences linguistiques

  • English
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