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Outbound Sales Representative
- Whiteville, North Carolina, United States
- Whiteville, North Carolina, United States
À propos
Essential Duties and Responsibilities
Conduct 80+ outbound calls daily and follow-up email outreach as required
Identify client needs and recommend appropriate product solutions
Present pricing and product features clearly and effectively
Overcome customer objections and by presenting alternate product offerings
Maintain accurate records of customer interactions and sales activity in CRM systems
Multi-tasking, listening, inputting data, probing, providing solutions, and navigating through various screens while applying basic customer satisfaction techniques
Liaising between vendor and client; discussing payment issues or negotiating payment terms
Demonstrating effective oral and written communications with customers, department personnel, and management
Qualifications
1–3 years of experience selling products or services
Demonstrated ability to meet or exceed sales quotas
Strong verbal communication and interpersonal skills
Ability to work in a fast-paced, performance-driven environment
Basic computer proficiency and ability to navigate CRM systems
Compensation Compensation includes a base salary plus incentives. Incentives are primarily tied to performance. Total earnings will vary based on individual performance.
Work Environment This role operates in an outbound sales contact center environment that is onsite. The position requires extended periods of sitting, frequent computer use, and handling a high volume of customer interactions.
Performance Expectations
Achievement of daily and monthly sales quotas
Consistent conversion of leads to closed sales
High level of customer satisfaction and professionalism
Good interpersonal skills and teamwork awareness
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Compétences linguistiques
- English
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