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Intake Coordinator - Primary Care
- Madill, Oklahoma, United States
- Madill, Oklahoma, United States
À propos
Be Valued for What You Bring to the Team – Competitive pay that rewards your hard work
Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
Work Hard. Recharge Often. – Generous PTO and extended illness benefits
Invest in Your Future – 401(k) with company match
Grow With Us – Career development, learning opportunities, and advancement pathways
We Invest in Your Success – Licensure and certification reimbursement for eligible roles
Student Loan Support – Assistance available for eligible roles
Your Wins Deserve Recognition – Employee rewards and recognition programs
A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.
Hours of Operation: Monday-Friday 7:30 am - 5:00 pm Job Summary The Intake Coordinator is responsible for managing the initial intake process for patients, ensuring accurate documentation, and coordinating services to support smooth transitions of care. This role acts as a liaison between patients, families, and healthcare providers, facilitating communication and ensuring timely access to care. The Intake Coordinator supports various departmental needs and may specialize in areas such as care coordination or patient navigation, depending on departmental requirements. Essential Functions
Coordinates the intake process by collecting and verifying patient information, medical history, and insurance details.
Serves as the primary point of contact for patients and families during the initial stages of care, providing guidance and addressing questions or concerns.
Facilitates communication between patients, providers, and other departments to ensure seamless transitions and continuity of care.
Maintains accurate and up-to-date documentation in electronic medical records (EMRs) or other systems, ensuring compliance with regulatory and organizational standards.
Schedules appointments, tests, or services as needed, ensuring alignment with patient needs and departmental workflows.
Collaborates with multidisciplinary teams to address barriers to care and improve patient access to services.
Supports quality improvement initiatives by identifying opportunities to streamline intake processes and enhance patient satisfaction.
Provides education and resources to patients and families to support their understanding of care plans and available services.
Monitors and tracks referrals, authorizations, and other intake-related metrics, ensuring timely completion and follow-up.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
Associate Degree in a healthcare related field preferred
0-2 years of experience in a healthcare or patient-facing role, with prior intake or care coordination experience required
Knowledge, Skills and Abilities
Knowledge of medical terminology, healthcare systems, and patient intake processes.
Strong organizational skills with attention to detail and accuracy in documentation.
Excellent communication and interpersonal skills for interacting with patients, families, and multidisciplinary teams.
Proficiency in electronic medical record (EMR) systems and other healthcare software.
Ability to prioritize tasks, manage multiple responsibilities, and adapt to dynamic workflows.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer. Equal Employment Opportunity This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.
Compétences linguistiques
- English
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