Offres d'emploi
Trouvez des postes près de chez vous, sur site, hybrides ou à distance.- Emplois similaires à : INFORMATION TECHNOLOGY TECHNICIAN
INFORMATION TECHNOLOGY TECHNICIAN
State of CaliforniaCalifornia
Position Overview The Franchise Tax Board is recruiting an IT Service Desk Phone Technician to provide first‑line customer support, incident diagnosis, and resolution. The position uses FreshService t
Information Technology Technician
ROCK POINT SCHOOL, INCORPORATEDSellsRole Overview Incumbent will create and maintain a safe, positive learning environment to ensure the holistic development of each student and staff member through cultural, social, spiritual, physical
Information Technology Technician
ROCK POINT SCHOOL, INCORPORATEDCubaResponsibilities Incumbent will create and maintain a safe, positive learning environment to ensure the holistic development of each student and staff member through cultural, social, spiritual, physi
INFORMATION TECHNOLOGY TECHNICIAN
National City Chamber of Commerce NCCCNational CityInformation Technology Technician Location: 1243 National City Blvd, National City, CA 91950.ResponsibilitiesInstallation, testing, configuration, and troubleshooting of hardware and software applicat
Information Technology Technician
Flex-N-Gate LLC.UrbanaFlex-N-Gate Management, 502 East Anthony Drive, Urbana, Illinois, United States of AmericaJob Description Posted Friday, June 5, 2026 at 5:00 AMFlex-N-Gate is a leading manufacturer and supplier of co
Information Technology Technician
Yakima Neighborhood Health ServicesUnion GapWho We Are Established in 1975, Non-Profit Yakima Neighborhood Health Services serves patients in the areas of Behavioral Health, Family Dentistry, Internal Medicine, Women’s Health, Primary Care, Ped
Information Technology Technician
Sharp Brains SolutionsAtlantaRole:HP-Lenovo Hardware / Break-Fix TechnicianLocation:Multiple Sites in Atlanta, GA USA (contractors’ nearby areas) Contract Type: Freelance – 1099 or B2B with Sharp Brains Limited (UK)Contract Durat
Information Technology Technician
Sharp BrainsFriday Harbor2-4 years of experience in Onsite support Knowledge and experience on windows OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side
Information Technology Technician
Sharp BrainsVancouver2-4 years of experience in Onsite support Knowledge and experience on windows OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side
Information Technology Technician
Sharp Brains SolutionsVancouverKey ResponsibilitiesProvide onsite support for desktops, laptops, printers, mobile devices, and peripherals. Troubleshoot hardware, software, operating system, and connectivity issues. Perform IMAC (I
Information Technology Technician
Tech DynamixPainesville1 day ago Be among the first 25 applicants Tech Dynamix is a fast-growing Managed Service Provider (MSP) based in Painesville, Ohio. We’re a team of passionate tech professionals who believe in delive
Information Technology Technician
Prime Capital FinancialOverland ParkDescription The IT Technician plays a critical role in enabling Prime Capital Financials’ technology ecosystem by delivering responsive technical support and ensuring the reliability, security, and ef
Information Technology Technician
CareSouth Medical and DentalBaton RougeSUMMARY The Information Technology Technician is the initial point of contact for staff experiencing IT issues. This role combines technical expertise, excellent communication skills, and a commitment
Information Technology Technician
AppleOne Technical StaffingWest Palm BeachOverview IT Technicians needed for our client in the West Palm Beach, FL area. This is an onsite role (not remote) and a long-term temporary opportunity expected to run for 3+ months, from June 22 or
Information Technology Technician (Information Services)
City of KingsportKingsportServe as a front-line technical support resource within the Information Technology team. This role is responsible for providing end-user support, maintaining hardware and software systems, and support
Information Technology Technician
Flynn GroupOklahoma CityRestaurant IT Field Service Technician – Level 1Flynn Group is seeking aRestaurant IT Field Service Technician (Level 1)to support critical technology across our Panera and Arby’s restaurants in the O
Information Technology Technician
Lamb-Star EngineeringFriscoGet AI-powered advice on this job and more exclusive features. Direct message the job poster from Lamb-Star Engineering Manage and maintain Windows-based servers, workstations, and network devices. Pr
Information Technology Technician (Information Services)
City-of-Kingsport,-TCherokee VillageServe as a front-line technical support resource within the Information Technology team. This role is responsible for providing end-user support, maintaining hardware and software systems, and support
Information Technology Support Technician
Sharp BrainsWashington2-4 years of experience in Onsite support Knowledge and experience on windows OS Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side
Information Technology Support Technician
Blue Grass AirportRichmondAbout Blue Grass Airport: At Blue Grass Airport (LEX), our employees are the heart of our operation. From the airfield to the terminal and everywhere in between, our team shares a commitment to safety
Information Technology Support Technician
Platinum SystemsKenoshaPlatinum Systems has been keeping businesses secure and running since 1997. We are a managed IT and security provider serving small and mid-sized companies across the Midwest. Our team is small enough
Information Technology Technician II
CT State Community CollegeBridgeportAbout CT State Connecticut State Community College (CT State) was launched on July 1, 2023, through the consolidation of Connecticut’s 12 community colleges. With campuses and satellite locations stat
Information Technology Support Technician
State-of-IowDavenportReady to make a real difference in your community? Become part of the Iowa Judicial Branch. The Iowa Judicial Branch is seeking an Information Technology Support Technician. The Judicial Branch of Iow
Information Technology Support Technician
Blue Grass AirportGeorgetownAbout Blue Grass Airport: At Blue Grass Airport (LEX), our employees are the heart of our operation. From the airfield to the terminal and everywhere in between, our team shares a commitment to safety
Information Technology Support Technician
Blue Grass AirportStamping GroundAbout Blue Grass Airport: At Blue Grass Airport (LEX), our employees are the heart of our operation. From the airfield to the terminal and everywhere in between, our team shares a commitment to safety
INFORMATION TECHNOLOGY TECHNICIAN
- California, Maryland, United States
- California, Maryland, United States
À propos
Key Responsibilities
Provide first‑line, customer‑centric support for IT incidents via phone or remote tools.
Analyze and diagnose technical issues, escalating as necessary.
Document all incidents and resolutions in FreshService, ensuring accurate knowledge‑base entries.
Train and support end users on troubleshooting and use of IT applications.
Collaborate with senior SME staff and cross‑functional teams for incident resolution.
Required Qualifications
Experience troubleshooting, installing, and configuring PC hardware and software.
Experience troubleshooting Microsoft Windows 10/11 and Office 365.
Strong customer service skills in a technical environment.
Proficiency with IT Service Management/Help Desk software, preferably FreshService.
Excellent documentation practices and ability to create clear technical notes.
Desirable Qualifications
Experience with FTB systems such as Mainframe, PASS, ARCS, BETS, EDR, TPF.
Experience with IT Service Management/Help Desk software such as CA Service Desk Manager, FreshService, LANDesk, ServiceNow, BMC Remedy.
Experience in a Service Desk/Help Desk environment.
Familiarity with remote desktop tools.
Experience working in a call center environment.
Experience troubleshooting Virtual Desktop Infrastructure (VDI) including Outlook/Edge.
Working Conditions 4 or more days in the office per week; may be eligible for some remote work based on departmental guidelines and operational need.
Equal‑Opportunity Statement The Franchise Tax Board is an equal‑opportunity employer and encourages talented individuals from all backgrounds to apply. Federal Equal Employment Opportunity, American Disabilities Act, Veterans' Employment and Training Act, and California State law apply.
#J-18808-Ljbffr
Compétences linguistiques
- English
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.