S'INSCRIRE

Offres d'emploi

Trouvez des postes près de chez vous, sur site, hybrides ou à distance.
  • Emplois similaires à : Sales Support Specialist
XX
Sales Support SpecialistLevata • United States
Postuler Maintenant
XX

Sales Support Specialist

Levata
  • US
    United States
  • US
    United States
Postuler Maintenant

À propos

Sales Support SpecialistThe Sales Support Specialist is responsible for handling administrative and sales support tasks. This involves assisting the Sales Account Executive team in customer service, processing sales orders, returns/credits and other tasks as necessary. This role will be a team player and be proactive in achieving team goals. The ideal candidate has vigilant attention to detail, consistently applies initiative and common sense to solve problems, brings keen organizational skills to every aspect of their professional life, and possesses a natural ability to deal with large volumes of documents with speed and accuracy - and they do all this while maintaining a positive attitude.Job ResponsibilitiesWill support the Sales Account Executive team and process all their orders, demo requests, sales, and support requests, questions, and problems via telephone and computer.Listen, understand and respond to customer inquiries about products, services, order status, stock availability, order shipment and the placing of an order. Send Credit Application to new customers. Provide customers and sales personnel with information regarding order status.Responsible for sending tracking information and invoices to customers as necessary.Coordinate with distribution and manufacturing partners to ensure the delivery of products on a timely basis. Reserve necessary stock holds for orders.Prepares, processes, and monitors returns and credits to ensure prompt service and customer satisfaction.Work within the Sales Support team to provide support, coverage (vacation/sick days/out of office) as backup support to ensure no roadblocks to sales processing and order processing for customers and/or overflow workload to take on from the existing team.Assist in account receivables/collection activity where support is required to ensure prompt resolution to outstanding unpaid invoices for specific customers as needed.Create reports for customers as required by the team.Assist in special pricing submissions including Deal Registrations and Price Concessions.Relationships and RolesEstablish and maintain excellent relationships with all Levata departments.Integral role in customer satisfaction. Dealing directly on customer complaints on product orders, service orders and works diligently to resolve and escalate to Supervisor when required for prompt resolution.Participate in other duties and special projects that relate to the Sales Team.Preferred CharacteristicsExperience with office machines
phone, calculator, fax machineExcellent computer skills & computer literateExcellent task and priority skillsListening, understanding and responding professionallyExcellent problem-solving/judgment skillsExcellent interpersonal, organizational and communication skills (both verbal and written)Professional telephone mannerCommitment to customer satisfaction, retention, and loyaltyAbility to work independently in a fast-paced, team-oriented environmentStrong multi-tasking and decision-making skills are requiredExperience utilizing a CRM systemMicrosoft Excel proficiency
  • United States

Compétences linguistiques

  • English
Avis aux utilisateurs

Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.