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  • Emplois similaires à : Customer Enrollment Associate
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Enrollment Systems AdministratorPalm Beach State College • Southlake, Texas, United States
Postuler Maintenant
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Enrollment Systems Administrator

Palm Beach State College
  • US
    Southlake, Texas, United States
  • US
    Southlake, Texas, United States
Postuler Maintenant

À propos

About This Role Responsible for collaborating with various stakeholders to implement, update, and provide support for enrollment management system technology projects. Reviews specifications of system updates, feature releases, and service desk tickets to determine possible impacts on the enrollment systems.
What a day of an Enrollment Systems Administrator looks like
Provides production support, including researching and resolving enrollment system issues, unexpected results, or process flaws; performing scheduled activities; and recommending solutions or alternate methods.
Analyzes and identifies end‑user system issues for the division and implements corrective action. Collaborates with IT to resolve more complex system errors or failures.
Serves as a technical resource for the division, fielding questions, developing design changes, identifying touchpoints, and configuring enrollment systems.
Evaluates new developments and evolving business requirements and recommends appropriate systems alternatives or enhancements to current systems.
Assists with the execution of system changes including updates, integrations, and new configurations, and participates in all aspects of system testing.
Plans, schedules, and prepares training, including development of training guides, and documentation.
Serves as subject matter expert to thoroughly understand business processes and procedures in order to configure automated workflow processes.
Tests new and updated end‑user products in an integrated systems environment.
Conducts and evaluates various student processes including, but not limited to, admissions, pre‑registration, and registration. Processes corresponding enrollment data and materials.
Provides feedback and recommendations to create specifications for changes assisting users in the flow of their work processes or procedures.
Performs other job‑related duties as assigned.
Education And Experience
Associate degree and two years of related experience; OR
High school diploma or GED and four years of related experience
Knowledge Of
Microsoft Office Professional or similar application
Various student enrollment systems
Skilled In
Attention to detail while maintaining effective time and task management
Research and data analysis to arrive at valid conclusions, recommendations and plans of action
Thinking strategically, effectively analyzing data, and implementing data‑informed decisions
Ability To
Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
Licenses, Registration, Certifications, Or Special Requirements
Regular physical attendance required
Must complete FERPA training within 30 days of employment
Some periods throughout the year will require extended work hours including nights, weekends, and college closures
Preferred, But Not a Must Education and Experience:
Two years of Workday experience
Work Environment And Physical Demand
Use of video display terminal
Use of manual dexterity and fine motor skills
Communicate information orally and in writing
Receive and understand information through oral and written communication
Proofread and check documents for accuracy
This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.
The minimum base pay for this position starts at $53,677.00 annually; however, the offer may vary based on the candidate’s education and experience.
Application Deadline Open until filled with an initial review date of May 27, 2026.
Wait, there is more!
Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
Professional Development: Leadership programs, professional learning workshops, and more.
Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.
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  • Southlake, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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