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Customer Service Manager
- Fulton, Missouri, United States
- Fulton, Missouri, United States
À propos
Location: Moser's Grocery Store Fulton, MO
FLSA Status: Non-exempt
Get Paid. Get Perks. Get Ownership.
Join a 100% employee-owned company where your work directly contributes to your future. Looking for a customer service, retail management, or front-end leadership opportunity in Fulton, MO? As a Customer Service Manager, you'll lead front-end operations, support team members, and help create an outstanding shopping experience in a fast-paced grocery store environment.
What You Get- Weekly pay + competitive wages
- Employee-Owned (ESOP) earn company stock at no cost to you
- Full-time, stable hours
- Leadership development and advancement opportunities
- Hands-on experience in retail operations and team leadership
- Opportunity to grow within store leadership roles
- A team-focused environment where you can take ownership
- Supervise front-end operations and checkout processes
- Train, mentor, and support cashiers and front-end team members
- Resolve customer concerns and ensure excellent customer service
- Monitor cash handling procedures and POS system accuracy
- Schedule staff and assign daily tasks
- Enforce store policies and operational procedures
- Support overall store operations and collaborate with leadership
- Manage lottery machine operations and front-end compliance
- Help improve customer experience and operational efficiency
- Maintain a clean, organized, and customer-friendly front-end area
- Previous customer service, retail, or front-end management experience preferred
- Strong leadership and team management skills
- Excellent communication, problem-solving, and conflict-resolution abilities
- Experience with cash handling and POS systems
- Knowledge of customer service best practices and store procedures
- Ability to multi-task in a fast-paced environment
- Professionalism, reliability, and attention to detail
- Willingness to collaborate with fellow employee-owners and management
- Flexible full-time availability (days, evenings, weekends, holidays)
Work Environment
- Fast-paced grocery store front-end environment
- Exposure to varying temperatures near entrances and exits
- Standing for extended periods; lifting up to 2550 lbs
This is not an official description but represents major responsibilities a new hire can expect to perform.
Start Earning Right Away We're hiring immediately
Apply now and start building your future with us.
Compétences linguistiques
- English
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