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OFFICE MANAGER (Fashion - Sales & Customer Service)
- Los Angeles, California, United States
- Los Angeles, California, United States
À propos
Are you ready to bring your magic to a dreamy, rapidly growing Parisian-inspired fashion house? We’re seeking a Wholesale Office Manager to gracefully lead customer experience, B2B order management, shipping, billing, accounts payable, and daily operations in our charming Los Angeles workspace. Strawberry Paris is the perfect blend of effortless Parisian romance and feminine allure. Designed with love in Paris and crafted with the finest fabrics, every piece is made to be cherished and worn for years to come. From flowing dresses that whisper elegance to romantic separates that make you feel irresistibly beautiful — we celebrate soft femininity, timeless style, and modern romance. We can’t wait for you to become part of the Strawberry Paris family. Key Responsibilities
Manage all B2B customer interactions with warmth, care, and professionalism Organize and track purchase orders from our cherished stockists and boutiques Support warehouse operations, including pulling, organizing, and preparing orders Build and nurture meaningful relationships with clients while resolving any matters with grace and speed Provide seamless support to the CEO, account managers, and inventory team Maintain impeccable records and handle administrative tasks efficiently Upsell with charm and earn generous commission on new sales opportunities Problem-solve creatively and develop real-time solutions with a calm, strategic mindset Requirements
Exceptional time management and multitasking abilities Ability to stay poised, efficient, and strategic even under pressure A naturally warm, stellar customer service attitude with strong problem-solving skills Proficiency in QuickBooks and Microsoft Office (training available if needed) Strong attention to detail and highly organized nature Comfortable lifting and moving boxes when required YOU
Exceptional convincing and sales skills with a soft, persuasive touch Incredible customer service instincts — you make people feel truly cared for Graceful under pressure: calm phone & email problem-solving in high-stakes moments Remarkable memory and lightning-fast working pace Extremely detail-oriented — you rarely (if ever) make mistakes Competitive base pay with HIGH COMMISSION + generous bonus opportunities Stunning 90% employee discount on our romantic collections Monthly gifting — when you shine, the CEO rewards you with 2 free pieces of your choice Competitive paid vacation and sick time Opportunities for professional growth and development Travel to beautiful trade shows Fast-track potential for promotions and upward growth within the company
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Compétences linguistiques
- English
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