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Shift SupervisorChick-fil-A • Port Charlotte, Florida, United States
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Shift Supervisor

Chick-fil-A
  • US
    Port Charlotte, Florida, United States
  • US
    Port Charlotte, Florida, United States
Postuler Maintenant

À propos

Chick-fil-A Shift Supervisor

Chick-fil-A Shift Supervisors seek to provide guests with a remarkable experience every day by working as a team to give each guest an expeditious and high-quality personalized experience. The Shift Supervisor also treats those they work with, as well as guests, with honor, dignity, and respect. The Shift Supervisor serves the Chick-fil-A brand by directing Team Members to execute Operational Excellence daily and to bring the Chick-fil-A culture to the community through personal and intentional acts of service.

Duties and Responsibilities:

  • Prepare setups, positioning of team members and running breaks.
  • Answer phone calls.
  • Lead by example and uphold all standards and expectations set forth by Chick-fil-A, Inc. and Chick-fil-A of Port Charlotte.
  • Provide remarkable service in all areas including, but not limited to, team performance management, 2nd mile service, operational excellence and operational efficiency.
  • Takes responsibility for the outcomes of decisions.
  • Upholds ethical and Chick-fil-A standards.
  • Proactively assesses needs and responds in a timely manner.
  • Handle guest complaints.
  • Cash Management (Counting tills, finalizing daily sales, and depositing money).
  • Place and prepare catering orders when necessary.
  • Ensure all team members are in compliance with required local, state and Chick-fil-A safety measures.
  • Ensure all team members are in compliance with Chick-fil-A quality standards.
  • Address and correct unsatisfactory behavior.
  • Communicates tasks and objectives clearly and efficiently.
  • Exhibits a passion and excitement for Chick-fil-A.
  • Influences others to achieve greater performance outcomes.
  • Exhibits maturity in communication and behavior.
  • Set the pace of the team by being a model team member.
  • Work with urgency and handle matters with the utmost care.
  • Ensure the safety of team members and guests by running an organized shift.
  • Enforce and uphold safety protocols to ensure cleanliness.
  • SERVSafe Certification (Current or to be completed).
  • Always provide the best quality products with the quickest and most accurate service.
  • Serve team, operator, and community in a way that represents the brand of Chick-fil-A professionally and appropriately.

Pre-Requisites:

  • Must have work experience for a minimum of: 6 months with prior relevant work experience (to be determined by Supervisor of Operations) OR 8 months without prior relevant work experience.
  • Proficiency in all areas/responsibilities of Front Counter.
  • Must be able to train.
  • Must be available to work an average minimum of 32-35 hours a week.
  • Must be available to work on Friday and Saturday.
  • Must have open AND close availability.
  • Complete application process: Provide at least 2 references, Interview with Supervisor of Operations, Complete training process

Work schedule:

  • Monday to Friday
  • Weekend availability
  • 8 hour shift

Benefits:

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Employee discount
  • Paid training
  • Port Charlotte, Florida, United States

Compétences linguistiques

  • English
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