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Service Manager
- Lawrence, Kansas, United States
- Lawrence, Kansas, United States
À propos
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
For more information about our benefits, see below!
We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet."
For more than 85 years, Terminix has built a reputation as one of the nation's leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries.
Role OverviewOur Commercial Service Managers play a key leadership role in our local Terminix branches. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Day-in-the-LifeEvery day our teams of Commercial Pest Techs are out in the neighborhoods across the country visiting commercial customers and performing their pest control treatments. The Service Manager at each local branch is responsible for ensuring this team is functioning effectively, operating efficiently and maintaining high levels of customer satisfaction.
Here are a few more specifics of what you would be doing each day:
- Monitoring branch scheduling and ensuring pest tech routes are successfully completed
- Ensuring regulatory compliance and safety standards are met or exceeded
- Responding to customer concerns, including resolving cancelation requests
- Inspecting and evaluating the performance of Pest Technicians
- Monitoring and maintaining inventory levels of pest control products
- Facilitating continual training of local sales and service teams
An associate's degree and a valid driver's license are both requirements. (A four year degree is highly desirable)
Having 1-2 years of related experience is very helpful, but not required
Willingness to relocate is highly desirable
You are able to effectively lead and motivate others
You have strong communications skills impersonal, written, presenting
You are good at problem solving and coming up with practical solutions
You are able to build rapport easily and establish trust with customers and employees
You are detailed oriented and understand the importance of safety
You have a good aptitude for basic/intermediate math-- necessary for doing calculations related to sales and service
Of course, given our business, you should be comfortable working outside and in confined spaces like crawl spaces and attics when necessary
- Must possess a valid driver's license from state of residence
In addition to being part of an iconic brand with a rich 85 year history, here are some other highlights of what you would receive as a member of the Terminix Team.
- Comprehensive training and licensure, all paid by the company
- Company vehicle, gas card, cell phone, and laptop
- Highly competitive compensation (base salary plus bonus potential)
- Opportunities for advancement and career growth
- Medical, dental and vision coverage + discounts on Terminix brands
- Short/long-term Disability and Life Insurance
- Paid time off
This company is a Drug Free workplace.
Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities.
California residents click here to review your privacy rights.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
Compétences linguistiques
- English
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