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- Northbrook, Illinois, United States
- Northbrook, Illinois, United States
À propos
Responsibilities Customer Engagement & Inside Sales Support
Act as a point of contact for customers and assist in prospecting.
Conduct prospect calls to understand customer needs and buying readiness.
Assist in managing and nurturing prospects and re‑engagement of inactive accounts.
Provide timely follow‑up communications to customers and prospects and help coordinate with account executives for larger opportunities.
Support the sales team with presentations, bid preparation, and quote follow‑up as needed.
Support the sales team at trade shows and customer meetings as needed.
Sales Analytics & Reporting
Analyze customer and channel sales performance to support strategy development and provide actionable insights.
Build and maintain dashboards and reports to provide visibility into customer and channel performance and trends.
Track and generate regular reporting on key sales KPIs.
Support forecasting efforts with sales trends and insights.
Identify and highlight underperforming areas or opportunities for growth through data analysis.
Identify and segment customers for prospect outreach strategies.
Participate in cross‑functional initiatives to improve sales processes and overall customer experience.
Assist in the design and evaluation of inside sales scripts, playbooks, and messaging.
Support customer meetings and trade shows by developing business reviews and presentations.
Track and manage customer promotion performance and associated spending.
Skills & Requirements
Spanish fluency required (written and verbal)
Bachelor’s degree required
2+ years of experience in inside sales, sales operations or sales analytics
Strong communication skills—both verbal and written—with the ability to comfortably engage with customers and internal teams.
Proficiency in analytics tools (Excel, Power BI, Tableau)
Proficiency in MS PowerPoint
Strong understanding of sales metrics and data analysis
Detail‑oriented and organized with strong time management skills
Self‑starter with a collaborative, team‑oriented attitude
Ability to occasionally travel for customer engagements and trade shows
This Opportunity Offers a Competitive Benefits Package Including
Medical, dental, and vision coverage with wellness benefits
Company‑matching 401(k) plan
Company‑paid life insurance and accidental death & dismemberment benefits
Company‑paid identity theft insurance
Company‑paid disability
Flexible spending and health savings accounts
Company‑paid employee assistance program
Paid time off and paid holidays
Additional benefits included: voluntary life insurance, legal benefits, critical illness, accident insurance, hospital indemnity insurance, and pet insurance
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Compétences linguistiques
- English
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