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IT Desktop Support Technicianprosource.it- Americas • Houston, Texas, United States
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IT Desktop Support Technician

prosource.it- Americas
  • US
    Houston, Texas, United States
  • US
    Houston, Texas, United States
Postuler Maintenant

À propos

prosource.it is a global IT Managed Service provider working with Medium to Enterprise level, global clients and looking for an IT Desktop Support Technician who is interested in joining a global, enterprise level team who are delivering technical solutions to our internal business partners to drive processes and meet business requirements.
We understand that we need exceptional talent to accomplish our mission - therefore we place great emphasis on the people component of IT, and we strive constantly to attract, develop, and retain the best people. We cultivate an ethos and environment within which our people are focused, nurtured, and continually challenged to develop and improve their competencies in a fun and rewarding culture.
ENGAGEMENT
1099 (contractor) position
Forecasted to last 8 weeks
May extend
May be opportunities for more permanent work (W2 salary role)
Work to be performed onsite, no hybrid or remote opportunities
$30-$40 per hour depending on experience
Minimum 40 hours per week
Parking downtown fully reimbursable
OVERVIEW We are looking to hire a skilled IT Desktop Support Engineer to join an established team, that supports one of our major oil and gas customers. The team provides L1 and L2 IT support for a large number of users local and remote to Rock Springs, WY.
RESPONSIBILITIES
Diagnose and resolve IT incidents. Some examples include:
Printer related issues
Connectivity
Software related issues
Operating system
Installation of peripheral components
AV/VC configuration and problem resolution
Installation of software packages and minor remediation
Escalation to appropriate party where appropriate
Ownership of issue
Maintains employee confidence and protects corporate assets, including intellectual property, by keeping information confidential
Creates and maintains a clear and thorough documentation
Contributes to team effort by accomplishing related results as needed
Adheres to the company’s values – integrity, ownership, urgency, alignment and innovation.
Supports company vision and mission
Adheres to established work schedule, attendance standards and is punctual to work and meetings.
REQUIREMENTS
1-5+ years of IT Desktop Support experience
BSc in Computer Science or relevant field
Exceptional ability in diagnosing and solving computer related problems while maintaining patience, professionalism, and courtesy
In depth understanding of Windows desktop operating systems and utilities.
Proficiency in the use and application of the following software:
Microsoft Office & O365 (Excel, Word, PowerPoint, and Outlook with emphasis on Excel).
High degree of competency in troubleshooting Smartphones/Mobile devices, tablet devices, as well as various smartphone devices.
Strong communications skills
Highly customer focused
Highly motivated, self-reliant, problem solver
Enthusiastic with a questioning and challenging attitude
Strong problem-solving abilities
Ability to make rational decisions under pressure
Proven ability to work within a team
EMPLOYMENT DETAILS
Location: Houston, Texas (DOWNTOWN)
Hours: 40 hours per week (minimum)
Model: Required to be onsite
Start Date: 1st July 2026
Engagement: 1099
Salary: $30-$40 per hour depending on experience
Applicants for employment in the US must have work authorization that does not, now or in the future, require sponsorship of a visa for employment authorization in the United States. Applicants are also expected to provide references upon request.
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  • Houston, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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