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Field Applications Engineer
- San Francisco, California, United States
- San Francisco, California, United States
À propos
Detailed Duties and Responsibilities:
Serve as a subject‑matter expert for the Networks‑Xena portfolio, including Ethernet traffic generation, validation, and test solutions.
Support sales teams in customer engagements by delivering technical presentations, demonstrations, proof‑of‑concepts, and solution recommendations.
Translate customer requirements (data center, service provider, hyperscale, enterprise, and network equipment provider environments) into technical solutions using Xena products.
Partner with product management to provide market feedback, competitive insights, and customer requirements to influence roadmap and feature prioritization.
Develop and maintain technical collateral, competitive positioning, and use‑case‑driven messaging to support go‑to‑market activities.
Assist in deal strategy, opportunity qualification, and technical closure for complex or strategic accounts.
Collaborate with engineering and support teams to troubleshoot customer issues and ensure successful deployments.
Participate in industry events, customer briefings, and internal training to evangelize Xena solutions and expand internal enablement.
Required Education, Skills and Experience:
Bachelor’s of Science degree, preferably in Electrical Engineering, Computer Engineering, Computer Science, or a related technical field (or equivalent practical experience).
Strong understanding of networking concepts, including Ethernet, TCP/IP, L1-4 test methodologies, and data center networking.
Experience working with network test, traffic generation, performance validation, or related networking tools and technologies.
Demonstrated ability to communicate complex technical concepts clearly to both technical and non‑technical audiences.
Proven experience supporting sales, customers, or product teams in a technical or customer‑facing role.
Strong collaboration skills with the ability to work cross‑functionally across sales, product, engineering, and support teams.
Willingness and ability to travel as needed to support customers and business needs.
Preferred Qualifications:
Experience with Xena Networks products or competing network test and measurement solutions.
Background in supporting network equipment manufacturers, semi‑conductor, and large data center customers.
3+ Years prior experience in pre‑sales engineering, technical marketing, product management, or business development roles.
Familiarity with automation, APIs, scripting (e.g., Python), or software‑defined networking concepts.
Strong business acumen with the ability to link technical capabilities to customer value and revenue impact.
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Compétences linguistiques
- English
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