Offres d'emploi
Trouvez des postes près de chez vous, sur site, hybrides ou à distance.- Emplois similaires à : Guest Arrival Expert
Guest Experience Expert (Telefonzentrale)
Zürich Marriott HotelZürichBei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund u
Guest Experience Lead
McDonald'sHonoluluGuest Experience LeaderFlexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.PERKS & BENEFITS:Competitive pay between $16.50 - $18.75Employee d
Guest Experience Leader
BandanaNew YorkGuest Experience LeaderBloomingdale's makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in thei
Guest Experience & Sales Lead
jobr.proMurrayjobr.pro is seeking a full-time Sales & Service Lead for its location in Murray, Utah. In this role, you will lead guest experiences while managing sales operations and staff development. You will als
Guest Experience Leader - LAS
Signature AviationLas VegasGuest Experience LeaderAs a Guest Experience Leader, you play a key role in delivering Signature Aviation's gold-standard service by leading the Guest Experience team during your shift. While performi
Guest Experience & Sales Manager
ALOSalt Lake CityALO is seeking a passionate Sales & Service Manager for our Salt Lake City store. This individual will be responsible for ensuring an exceptional guest experience and driving business goals. Responsib
Overnight Guest Experience Manager
Club Quarters HotelsNew YorkGuest Experience ManagerWe are looking for an enthusiastic and energetic Guest Experience Manager to join our team. As a Guest Experience Manager, you will be connecting with our guests and crafting m
Assistant Sales Manager, Guest Experience
Brobston Group LLCNew OrleansSummaryThe Assistant Sales Manager, Guest Experience supports and leads the retail team at the 619 Royal store in New Orleans, driving sales through clienteling, coaching, and retail events. This role
Retail Guest Experience & Sales Leader
ALOPortlandALO is looking for a Sales & Service Manager in Portland, Maine, to lead store operations and enhance guest experiences. The ideal candidate will have 3-5 years of retail leadership experience and exc
Store Lead: Guest Experience & Sales
GameStopGalaxGameStop in Galax, Virginia is seeking an Assistant Store Manager to support store operations and enhance guest experiences in a dynamic retail environment. This role focuses on providing exceptional
Store Sales & Guest Experience Lead
AloBoulderAlo is hiring a Sales & Service Manager in Boulder, Colorado, who will be instrumental in enhancing guest experience. This role requires leadership in managing a team and driving sales initiatives. Ca
Sales Associate - Guest Experience Specialist
Bob's Discount FurnitureSouth Bend## Sales Associate - Guest Experience SpecialistApplylocations:South Bend INtime type:Part timeposted on:Posted Todayjob requisition id:R-31850**Job Title**Retail Guest Experience Sales Specialist**Jo
Assistant Sales Manager, Guest Experience
KREWE du opticNew OrleansAssistant Sales Manager Guest Experience Calling all conceptual thinkers, team players, and eyewear aficionados KREWE is looking for an Assistant Sales Manager Guest Experience to join our 619 Royal s
Retail Sales & Guest Experience Associate
Goodwill of North GeorgiaMcDonoughGoodwill of North Georgia in McDonough is looking for a full-time Sales & Service associate. You will support guests, maintain the retail sales floor, and work in a fast-paced environment. The role of
Guest-Experience Specialty Sales Leader
RoundelMiltonRoundel in Milton, GA, is seeking a Specialty Sales Team Leader to enhance guest experiences through effective team leadership and superior operational execution. As a leader, you will drive departmen
Specialty Sales Leader: Guest Experience
RoundelHorn LakeRoundel is seeking a Specialty Sales Team Leader in Horn Lake, MS to ensure exceptional guest experiences and lead a dynamic sales team. You will manage daily operations, promote teamwork, and support
Specialty Sales Team Lead - Guest Experience
RoundelMadisonRoundel is looking for a Specialty Sales Team Leader in Madison, WI. In this role, you'll lead a team to prioritize guest satisfaction while managing daily operations including sales floor maintenance
Retail Sales Leader — Guest Experience Champion
American Eagle Outfitters, Inc.San AntonioAmerican Eagle Outfitters, Inc. seeks a full-time Sales Leader in San Antonio, Texas. This role involves supporting daily operations, driving sales through guest engagement, and leading a team to succ
Retail Sales Leader — Guest Experience Champion
AEOBridgeportAEO in Bridgeport, WV is seeking a full-time Sales Leader to enhance guest experiences and drive sales. As a Sales Leader, you'll motivate your team, oversee daily operations, and ensure top-notch ser
Gaming Retail Leader: Guest Experience & Ops
GameStopRiverbankGameStop in Riverbank, California is looking for an Assistant Store Manager to support store operations and deliver excellent customer service. You will lead Sales Associates, manage store inventory,
Guest Experience Sales Specialist - Home Décor
Bob's Discount FurnitureMurfreesboroBob's Discount Furniture is hiring for a Retail Guest Experience Sales Specialist in Murfreesboro, TN. This role is essential in helping customers realize their home design dreams while delivering wor
Gaming Retail Leader: Guest Experience & Ops
GameStopMantecaGameStop seeks an Assistant Store Manager in Manteca, California, to support store operations and deliver excellent guest service. The ideal candidate will manage sales associates and ensure a clean,
Gaming Retail Leader: Guest Experience & Ops
GameStopRedlandsGameStop is seeking an Assistant Store Manager in Redlands, California to support store operations and enhance guest experiences. The role includes managing sales associates, ensuring a clean and orga
Gaming Retail Supervisor - Guest Experience Leader
GameStopOlive BranchGameStop in Olive Branch, Mississippi is looking for an Assistant Store Manager to support store operations and provide excellent guest service. Responsibilities include supervising staff, ensuring st
Retail Leadership: Drive Sales & Guest Experience
Broad River RetailDurhamBroad River Retail is seeking retail leaders to enhance store performance and customer experiences. Emphasizing integrity and diversity, the company values developing its employees as 'Memory Makers'
Guest Experience Expert (Telefonzentrale)
- Zürich, Zürich, Switzerland
- Zürich, Zürich, Switzerland
À propos
Bei Marriott Hotels streben wir danach, die Kunst der Gastfreundschaft zu perfektionieren und jede Gelegenheit für Innovation zu nutzen. Dabei bewahren wir das komfortable Gefühl des Vertrauten rund um den Globus. Als Gastgeberin oder Gastgeber bei Marriott Hotels leisten Sie einen Beitrag, das Versprechen "Wunderbare Gastfreundschaft, ohne Kompromisse" zu erfüllen. Dies gelingt durch die Bereitstellung von durchdachtem, innovativem Service, der von Herzen kommt und der dieses Lebensgefühl ermöglicht und weiter stärkt. Unser Name gilt international als Synonym für Gastfreundschaft, und wir laden Sie herzlich ein, die Stellenangebote bei Marriott Hotels kennenzulernen. Bei Marriott Hotels werden Sie Teil des Markenportfolios von Marriott International. Hier können Sie Ihr Bestes geben, Ihre Bestimmung finden, einem fantastischen globalen Team angehören und das Beste aus sich herausholen.
Ihre Aufgaben
- Selbstständiges Arbeiten an der Telefonzentrale in einem kleinen Team
- individuelle Bearbeitung verschiedener Gästeanliegen am Telefon, per Mail oder per mobile Chat
- Betreuung der Gäste am Businesscenter
- Weiterleitung entsprechender Anliegen an die passende Abteilung als "Herz des Hauses"
- Anfallende Gäste Korrespondenz in Deutsch und Englisch
- Pflege von hotelinternen Systemen und Programmen
- Pflege unserer Guest Experience Platform
- Annahme und Buchung von Roomservice-Bestellungen
- Gäste Anfragen bearbeiten in Zusammenarbeit mit Empfang und Concierge
Ihr Profil
- EDV Kenntnisse
- Fliessendes Beherrschen von Englisch und Deutsch
Wenn Sie Ihre Karriere in einem grossen, international vertretenen Konzern weiterführen möchten, dann senden Sie uns Ihre vollständigen Bewerbungsunterlagen.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Compétences linguistiques
- German
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